Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Washer tech
He was very professional and polite! He did a good job
Linda F,
Wellsville, OHDryer Repair
My dryer was shorting out and overheating due to a loose wire in the dryer. Gregory identified the problem, ordered the part, and installed it. Excellent work!!
Kristen R,
Galena, OHKind, respectful, clean, resourceful
Elliot was very kind and respectful while performing the evaluation of the washing machine. He kept the area clean while working. He fixed the problem (water leakage)..
Sandra S,
Isabela, PRWasher repair
We ended up calling sears for repair since we couldn't get LG to send a service technician out after being online in a chat with them for over an hour and a half. Joshua came out, took about an hour from start to finish. Diagnosed the problem which was the pump (what I thought). As our machine is still under manufacturer's warranty he recommended to try to get LG to send the repair tech out since the repair was over $500. Sent a copy of his report to LG and now the service company they are sending us is Sears!!!! I hope we get Joshua again! Highly recommend Sears. Don't recommend LG for customer service or support
Katie W,
West Point, VAMy home visit
The service tech was very knowledgeable and he kept me informed with everything he was going to do to my machine.
Ray W,
Dunbar, WVExcellent Technician, very professional
Excellent Technician, very professional, knowledgeable. Explain clearly the issue and took care on first visit
Esdras A,
Port Saint Lucie, FLExcellent Service
He arrived promptly. His customer service and knowledge was excellent. Highly recommend him.
Michael S,
Myrtle Beach, SCWashing Machine
Pat is absolutely a top notch technician. Unfortunately he can't be everywhere he is needed at the same time. I think the Sears AI based scheduling is in need of some refinement. The required part arrived two days prior to our original Friday appointment, which was assigned to another technician, was cancelled apparently because other matters were running behind schedule. Our soonest opportunity to reschedule was the following Tuesday. Fortunately Pat was able to complete the repair in a matter of minutes.
George A,
Battle Ground, WAGreat job
Accomplished the job in a very professional and was very personable.
Mack G,
Malakoff, TXsuperb☺️
Travis was the most pleasant and respectful person I have ever met He was kind and supportive Went out of his way to help me in my nightmare situation with my lack of support from whirls and d n g
Annette H,
Wonewoc, WI