Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Washer
April 29, 2026
Overall rating

Did a great job! Knew what he was doing ordered the correct parts very personable and professional

Debora L,

Rochester, NY
Service by Jacob
April 29, 2026
Overall rating

Jacob was truly amazing. He kept his promise to come and look at my washer. It was the third time I had an appointment and no one came. The only person that came was Jacob. He then informed me that the tranmission on my machine was no good. He tried to get the piece needed but they no longer made it for my machine. This was the second time that Jacob came to fix my washer. I would recommend him to anyone

Norma R,

Ridgewood, NY
In home washer & dryer service
April 29, 2026
Overall rating

Jake was very polite and friendly when he arrived. He also seemed very knowledgeable in our washer & dryer. After looking at our washer he explained problem and noted the fix. Dryer recieved the same attention. Jake is very professional and a definite asset to Sears . D. Corbett

Dennis C,

Caldwell, ID
Always in good hands
April 29, 2026
Overall rating

Bob has time and again been to our home and successfully repaired our appliances. He is professional and respects our home. Thank you again

Gordon L,

Cherry Hill, NJ
Paul-Dryer repair
April 29, 2026
Overall rating

Paul is very nice. He kindly answered my questions & explained the problem.

Charlene S,

Dayton, TX
GE dryer
April 29, 2026
Overall rating

Timely and efficient. Repair not authorized due to age of appliance and cost of repair

Kathleen P,

Gardnerville, NV
Glenn Weaver
April 29, 2026
Overall rating

Excellent service friendly and helpful. Angel was helpful and knowledgeable.

Glenn W,

Salinas, CA
Clayton NC
April 29, 2026
Overall rating

The repairman was prompt and very professional and timely. He was not responsible for the big delay in receiving the parts that was very inconvenient with very poor response from Sears. The phone service is control was AI and it is impossible to speak to a live person. Sears you must do better

Beverly D,

Clayton, NC
Fixed the problem
April 29, 2026
Overall rating

Fixed the issue and it was actually covered by warranty.

Jami F,

Perrysburg, OH
My service technician
April 29, 2026
Overall rating

Robbie was so nice. Couldn't have asked for a better technician. He was courteous and polite yet friendly too. Took the time he needed to diagnose the problem. Thank you for sending him. It's very hard these days to have employees as nice as him. He needs a raise

Ann S,

Spurger, TX