Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Washer repair
April 30, 2026
Overall rating

Brian, the technician was excellent. Knowledgeable, courteous, and quick. Tracking of the time of arrival was accurate and right to the minute . I would definitely recommend Sears's home services for anyone who needs repair on appliances.

Kathy H,

Little Egg Harbor Twp, NJ
Dryer repair
April 30, 2026
Overall rating

Your services are very slow! Not Dylan's fault but the company. I have tried getting in touch with your company with no success. I will not recommend you to anyone ever.

Albert J,

Danville, KY
Excellent
April 30, 2026
Overall rating

Thank you, professional, thorough. Extremely pleased with service, did an excellent job.

June C,

Waterford, CT
Shareef Review
April 30, 2026
Overall rating

Arrived on time. Diagnosed problem quickly after previous technician diagnosed incorrectly and ordered wrong part!! Not happy overall with Sears Home Service due to inexperienced technician originally sent and time it took to fix my dryer (4 days).

James C,

Moncks Corner, SC
Repair of washer.
April 30, 2026
Overall rating

Patrick seemed very knowledgeable about what was wrong with my wash machine.

Joleen L,

Wheeler, MI
Great job
April 30, 2026
Overall rating

The part came quickly and they updated my appointment accordingly

Rose P,

South Holland, IL
True Pros
April 29, 2026
Overall rating

Sears technicians were here on time, great communication. Quickly diagnosed and took care of my problem. Will recommend Sears 100%

Frank M,

Las Cruces, NM
Refrigerator repair
April 29, 2026
Overall rating

Even though the Sears AI system completely frazzled me and made so many errors, it was nice to talk to a person, Michael. He checked out the bin in the freezer drawer where a chunk broke off. He was professional, understanding and tried his best to get the order and data properly setup to handle the job. Thanks Mike.

Kathy R,

Beaumont, CA
Professional
April 29, 2026
Overall rating

Communication was excellent throughout the process, instructed me all the way until he was done

Eugene M,

Kill Devil Hills, NC
Service call review
April 29, 2026
Overall rating

Dino, was polite and willing to answer any questions I had. Very efficient with his time and very helpful. Five-star rating for his service. Thanks for the opportunity to give feedback.

Derrick W,

Grandview, MO