Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.6K
Average Rating
4.8/5
Carl D. Provides Exemplary Customer Service
Carl was fantastic. Showed up on time, fully prepared, explained the mechanical failure and the fix, billing, etc. I could have asked for a better technician and service.
Timothy D,
Manlius, NYWashing machine repair
Kevin was professional, polite and knowledgeable. He was a pleasure. Thank you.
Rhonda S,
Jordanville, NYtimothy was friendly and a great serviceman.
he repaired my washer, was experienced and knowledgeable. he called with a time he would arrive and he was right on time.
Carolyn C,
Hiddenite, NCService for LG Dryer
David and Sears provided me with some much needed relief. The belt in my dryer needed to be replaced. David knew how to open the dryer, and get it done quickly and professionally. The service cost what they said it would and there was no pressure toward an upsale at all.
Ilene S,
Norwich, CTBernardo is a true gentleman and an expert
Best service from bernardo,i would definitely recommend this agent. The repair order was completed in a timely manner. True professional
Cecilia C,
Van Nuys, CAGood experience
Had a good experience, quick, polite and got the issue taken care of!
Jennifer B,
Hartville, OHWhatever
Jeremy was great. He seemed to know what he was doing and easy to communicate with. However, the whole Sears system is horrible. It seems impossible to get through to anyone to discuss anything, especially when Sears arbitrarily changes the service date.
Mary M,
N Chesterfld, VATech nice, knowledgeable, explained issues
Our technician Pat was good. However, getting someone here was terrible! Scheduled appt 5 days in advance, window was 1-5....@ 4:50, I contacted Sears to find when Technician would be arriving. One minute later, received text message, stating due to staffing changes, they had no techs available! Offered another day for appt. I lost a day of pay waiting, no apologies, discount, nothing!
Juli L,
Vancouver, WArepair of electric dryer
Russell was professional and thorough in performing the requested repair of our dryer.
Mary H,
Magnolia, DEwwasher repair
Doug checked out my washer and after it was determined was too old and parts were not available that nothing could be done. Recommended replace it. He wasvery kind, tried to likesed our 2 little fur babies
Vickie C,
Amarillo, TX