Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Technician great, poor Sears customer service!!!!
May 01, 2026
Overall rating

This is not the technician, he was great. He came out twice before to diagnose problem. Then he replaced parts, however he was not a Bosch certified repair person and said I needed a Bosch technician. After the repair the dryer still didn't dry, so I explained I needed Bosch technicians, Sears sent the same person again and he simply said I cannot fix, and he was very sorry. Again not his fault he was great.

Iris A,

Sanibel, FL
Fix My Dryer!
May 01, 2026
Overall rating

Repair person arrived on time. He was friendly and efficient. He diagnosed the problem quickly and rectified the issue. He is a real asset to your company.

Nancy K,

Baldwinsville, NY
Home Owner
May 01, 2026
Overall rating

Michael is very focused on the details and also explaining what his doing to fix the problem While always taking care of the customer.

Bobby C,

Mackinaw, IL
Lou did awesome! 👌
April 30, 2026
Overall rating

Great job and follow through. Washer was repaired as he expected. Kind caring man.

Morgan O,

Cove, OR
Thorough
April 30, 2026
Overall rating

Very thorough and did a good job with the service.

Michelle T,

La Grande, OR
Washing machine
April 30, 2026
Overall rating

Domingo was great. Great tech knows his business. Polite , pleasant and explained problem . And explained options and cost.

Connie B,

Pawtucket, RI
Exceptional!
April 30, 2026
Overall rating

Mark was exceptional! Friendly, knowledgeable, explained everything along the way, and made sure we knew how to get support again should we need it. If I could rate more than 5 stars I would!

Molly A,

Winchester, CA
Great service
April 30, 2026
Overall rating

Mario was very knowledgeable and professional and helped resolve the issue with our washing machine.

Steve D,

Garland, TX
Service repair
April 30, 2026
Overall rating

He came and ordered the part and came back and fixed the dryer. Thank You Jody B.

Diane P,

Fort Mohave, AZ
Tech was fantastic
April 30, 2026
Overall rating

David made time to come back and install my part in a timely manner and solved the problem promptly the wrong part was ordered originally and he diagnosed ordered correct parts and installed fast and efficiently to get us up and running would give more stars if I could

Chris H,

Shasta Lake, CA