Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Incredible
May 04, 2026
Overall rating

I've grown accustomed over the years to always expect the very worst outcome when an appliance (or any other device) breaks down…it's always bad news, either the warranty expired two days before or the repair is going to cost more than your yearly income. Well, imagine my surprise ,and tears of relief, when my service tech figured out that I had accidentally locked my washer and was able to get me back into the game at the touch of a button! I can't thank both he,and Sears Service department,for their FAST response to my problem. I gladly paid for the service call and know who to call if I need help again.

Mark K,

Philadelphia, PA
Gladys
May 04, 2026
Overall rating

Mr Tim did an excellent job. Very professional and courteous. Will definitely recommend him and your services again.

Gladys R,

Bartlett, TN
serviced washer
May 04, 2026
Overall rating

John did a great job at addressing the issues i had with the washer.

Barbara G,

Sequim, WA
Great job!
May 04, 2026
Overall rating

Excellent job replacing washer valves and replacing panels to the correct position. Friendly and caring.

Laurie M,

Phoenix, AZ
Very Impressed!
May 04, 2026
Overall rating

Matthew did an excellent job servicing our dryer. He was professional, knowledgeable, thorough, and efficient. I am very impressed! Thank you 😊

Rhonda R,

Bonnerdale, AR
Tech
May 04, 2026
Overall rating

Very knowledgeable, professional and respectful. I would recommend him to my friends.

Idalia A,

Palmhurst, TX
Technician
May 04, 2026
Overall rating

Cory got our washer up and running in no time.

Lisa S,

San Angelo, TX
Excellent Service
May 04, 2026
Overall rating

Stephen is amazing. He goes above and beyond. He was really careful not to break anything while fixing my GE profile washer displaying H2O error code (slightly over 1 year old washer). He brought wooden blocks to make sure the washer pan is not damaged. The other technicians who came before did not do that. I was afraid the other technicians were careless. However, Stephen took his time to move the washer to perform the repair. He was extremely friendly and knowledgeable. I had problem with my GE Profile washer - H2O Supply error. Another company came three time to fix the issue but they could not. Since the ticket was submitted to Sears to handle the repair by my home warranty company, Sears tried fixing it fast and timely and kept us fully informed about the upcoming appointment. Really pleased with the service.

Shyam S,

Pottstown, PA
Very professional
May 04, 2026
Overall rating

David was extremely professional. He explained the problem in a way I could understand and got it fixed right away.

Susan L,

Cleveland, OH
Great Job identifying problem
May 04, 2026
Overall rating

No run arounds and identified issue and fixed it. Thank you.

Diego T,

Calexico, CA