Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Technician
May 08, 2026
Overall rating

Rob was a Terrific Technician and the service was great!

Diana P,

Glendora, NJ
washer repair
May 08, 2026
Overall rating

Repair crew arrived on time, the same day I requested service. The inspection of my washer appeared to be thorough and the diagnosed problem was explained to me. I am very satisfied with the repair service I received.

Kathleen S,

Kalamazoo, MI
Sears Kenmore
May 08, 2026
Overall rating

Todd was very efficient and knowledgeable if my machine needs any more work, I would want Todd to be the one working on it

David D,

West Seneca, NY
Appointment system
May 08, 2026
Overall rating

Both technicians that showed up were awesome. The first technician that diagnosed the problem was on point professional, answered all of my questions and personable. The second technician was very professional and quick. Installed the part in about 15 min The biggest problem I have is the AI appointment set up. I could not confirm earlier times offered for my appointment. plus on the day of the appt, I was getting calls with the same message every 5min. yes annoying. Not everyone is tech savvy. Other than that, all was good.

Portia S,

Bullhead City, AZ
Roger Technician
May 08, 2026
Overall rating

Excellent service by the technician. Very knowledgeable and helpful Was on time.

Carolyn M,

Monroe, NC
Matag Washer Repair
May 08, 2026
Overall rating

Amazingly PERFECT service repair. My tech was timely very accommodating and the best experience i have had with in home repairs. I needed a new lid for my Maytag washer. I barley went 2 days from assessment and completed repair. Thanks!

Robia S,

Atlanta, GA
Good communication
May 08, 2026
Overall rating

Great communication and on time that was told to us.

Gregory H,

Middletown, MD
Great job!
May 08, 2026
Overall rating

On time, knowledgeable, & professional. I look forward to working with Sears in the future!

Florence D,

Conyers, GA
sears home
May 08, 2026
Overall rating

other than not talking to a human to set up appointment

Alejandro V,

Ontario, CA
Quick service
May 08, 2026
Overall rating

David quickly diagnosed and fixed our problem. Would use again

Susan G,

Charlestown, RI