Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Dryer repair
The timeline response was acceptable Jose is an excellent human being and technician.
Nelida V,
Mayaguez, PRGreat
Very knowledgeable. Great asset to your company. Very professional. Just for information, if you could of offered a new machine replacement would be a great idea for your company. ONE STOP SHOP
Wing L,
Coventry, RIVery good service
I'm glad to have the opportunity to said thanks for your help with my washer machine
Elizabeth R,
Williams, CABetter than the Best
Only one in Sear appliance repair that would go the extra mile to order parts, and complete the repair. Order parts for full repair that the former 1st, tech on his fourth visit wouldn't put in correctly. Prior tech - total waste of my time. One the fifth visit, 'Willa' as in the third visit ordered, and now #5 reordered, and on the #6 visit, totally (with great thanx), totally tore down the machine, replaced the expired parts, that the 1st,2nd,4th visit tech wouldn't do. With great appreciation for the clarity, direct service, very kind in understanding the misapplication of Willa's first parts order, and those omissions that still on the 5th and cured with the second set of like/same prior ordered parts, actually installed was needed. She had the backbone, knowledge and skill to do the repair task at hand completely, quickly with finally. After a total of six (6) visits by Sear's Appliance repair tech who sprayed WD40 twice, did an incomplete repair on visit #4. Willa said from visit #3 replace a bearing in the dryer, ultimately Re-Ordering, and doing the final, (my last and successful), #6 visit correctly completing the task. With thanx and much appreciation, my dryer works great. As for the former tech and his three former visits, Train that guy on how to do his job. If in the future, I have problems, I will insist, that guy never, ever enters my home for a repair! That bad, and she's that great! GOT IT !
Maggie S,
Santa Fe, NMExcellent service
Bob arrived early in the day of the proposed window of time, took a quick look, assessed the problem, had to get the right part, then (best if all!) fixed the washing machines. Fast, friendly and competent.
Kathy D,
White River Junction, VTQuick and talented
Quickly diagnosed and informed me what the problem was. Very happy with the service provided.
Andrew V,
Latrobe, PAService
He was very nice but he could not clean the vent to the dryer. He said I would have to call someone else to clean the vent I was disappointed that my problem could not be fixed.
Sharon B,
Lake Winnebago, MOFIVE
Fine person to work with. My husband and I are glad we met Ben.
Johnnie E,
Georgetown, SCHighly recommend
First class service all the way I would highly recommend.
Jeff W,
Durham, NCOutstanding communication!
Bret was courteous, timely, and professional. Would definitely use his services again.
Selia E,
Ashland, OR