Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.6K
Average Rating
4.8/5
Dianne
Richard came to service my washing machine at the end of the day. He was very patient and well mannered, and professional. Turns out it was a computer glitch that caused my problem.
Dianne S,
Miami, FLDryer diagnostic
Steve was on time, thorough in checking out all possibilities & making a diagnosis (clogged duct). Thank you Steve. We have scheduled the cleaning & will repeat it every two years as recommended.
Kathleen R,
Mckinney, TXGreat job! Excellent customer service
Thank you Victor for being so exceptional! It is appreciated!
Mike R,
Sorrento, FLWasher machine repair
Really good service provided. Parts on stock and repair was done same day. Thank you !
Javier H,
Carolina, PRreview of leroy
I was very happy with the service provided by Leroy. He communicated clearly, appeared in a timely manner and was very professional and kind.
Diane B,
Sonoma, CABest service!
Mike W. Was fantastic. He identified the problem on my Whirlpool washer, sent for the part needed and when it came in the mail to us, he came back to install it. He answered all of our questions to our satisfaction, was fast, personable and courteous. I also liked the AI assistants that SHS used to schedule the appointment and communicate with us. Very efficient.
Gail R,
Salisbury, MDrepaired bottom washer item
I think it is repaired, but I need to try it first.
Christina R,
Taylorstown, PAKenmore Washing Machine Repair
Excellent service. Explained the problem with washing machine. Installed replacement parts in a timely manner
Norman B,
Fayetteville, NCService Feedback for Technician Eli
I would like to commend Technician Eli and his apprentice for the outstanding service they provided during their recent visit to our home. Both individuals arrived promptly and conducted themselves in a highly professional and courteous manner throughout the appointment. They performed a thorough technical evaluation of our Samsung dryer, carefully assessing the issue we were experiencing with stains on our clothing. After a detailed inspection, Mr. Eli clearly explained that the cause of the staining was not related to the dryer itself. His explanation was knowledgeable, honest, and easy to understand, which we greatly appreciated. Mr. Eli and his apprentice demonstrated excellent expertise, professionalism, and customer care. Their integrity and willingness to ensure we fully understood the situation gave us great confidence in their service. Overall, this was an excellent service experience. I highly recommend Mr. Eli and his team and would gladly welcome their assistance again in the future.
Gregory J,
Tyrone, GAWasher technician
Robert replaced parts in a timely fashion and I am going to wash clothes tonite and make sure everything is good. Robert was both professional and friendly and I felt comfortable with him in my home.
Darlene C,
Kirkwood, NJ