Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
14.9K
Average Rating
4.7/5
Ice maker replacement
Steve was my technician. He showed up on time. Was very courteous. Very knowledgeable and cleaned up after himself.
Terria B,
Bullhead City, AZExcellent attitude, experienced, nice to work with
Very happy with Charles's service - He understood the problem, communicated it well, answered all my questions, and hopefully solved it. He looked for ways to save me money and was a fantastic serviceman during the process.
Tony G,
Renton, WADryer repair. The dryer did not heat needed to replace the
The man was fast and lots of experience great. Another 5
Severo L,
Palacios, TXGood technicians
Prompt, professional and courteous. Glad to know there is help like them available. Greatly appreciated.
Tommy M,
Mchenry, KYDryer Repair
Scott was excellent! Wish I felt the same about the whole Sears experience. Scott was great but I will certainly NoT recommend Sears to anyone- exceedingly poor customer service. Communication was automated and it was impossible to connect with a real person to iron out some scheduling difficulties. We missed multiple days of work which we can not afford.
Jane H,
Kent, CTTechnician
Isaac was very nice, explained situation why Dryer was not working. Fixed it.
Priscilla K,
Whittier, CASamsung
Joey G. Was very friendly and knowledgeable. Efficient and professional. Job well executed.
Jessie G,
League City, TXFASTASTIC
Geatest job. Very professional. Will truly call sears in future.
Doris C,
Benton Harbor, MIJordan Did a Good Job
Jordan was very efficient and got our refrigerator running great. We have no problem with Jordan. The fact that there was no phone number to call to speak with a real person was a problem. Parts were late, but when installation date was rescheduled 4 days later, that was a problem for us. Too many days with no refrigerator.
Reidun Antrim,
Maple Valley, WABetter the second time
The first time I asked for service, the time kept changing until it got too late so I had to reschedule. Curtis was our guy this time and he came on time and worked efficiently and explained what the issue was and what he did to fix it. Very happy with his service of our washer.
Jeannette,
Bremerton, WA