Samsung cooktop repair experts
Sears Home Services leads the industry in home appliance repair services, averaging 4 million service calls each year. Regardless of where you bought your Samsung cooktop, you can rely on our 2,500+ certified repair technicians for quick and reliable solutions that keep your appliance running better and longer. Get peace of mind with our 90-day satisfaction guarantee. If you decide against repairs, we'll offer a discount on a new cooktop.
Our appliance repair technicians average more than 11 years of experience, and they service hundreds of thousands of cooking appliances each year. Our range, oven, and cooktop repair experts perform appliance repairs for many major brands such as Maytag, Whirlpool, Kenmore, Amana, LG, Electrolux, Frigidaire, Samsung, Miele, and Bosch.
Sears Home Services also offers appliance maintenance plans to extend the life of your Samsung cooktop, home appliance warranties to cover the expense of many repairs or replacement, and replacement parts for your cooktop through Sears PartsDirect.
Samsung cooktop repair issues we can handle
Cooktops come in many types, and Sears Home Services appliance repair experts can perform quality Samsung cooktop repairs on almost any type of unit. A repair technician from our team begins a service call by diagnosing the appliance's malfunction and makes repairs fast to get you cooking again. They can also recommend routine maintenance to extend your cooktop's life.
Cooktop indicator lights won't turn on
Modern cooktops often have displays with indicator lights for temperature settings. If any of them are not functioning properly, the problem could be as simple as a bulb that's burned out or it could be a faulty control switch.
Gas burners heat up too slowly
When you spill food around a gas burner, it's important to clean surfaces, like the burner head, after it cools. If the small openings in the burner head that emit gas are obstructed or clogged, the burner on your Samsung cooktop will heat too slowly. Potential part failures for an inefficient burner include a misaligned burner cap or faulty control valve.
Electric cooktop won't heat up properly
If an electric Samsung cooktop burner element fails to heat or warms insufficiently, make sure after cooling that the coil is properly engaged in the socket. Perhaps you failed to properly re-engage the coil the last time you removed it for a thorough cleaning.
Barring that simple fix, the cooktop might have a faulty ignition switch. If a burner's heat fails to reflect the setting, the problem could be a faulty infinite switch.
Damaged electric coils
A cooktop's electric coils can wear out over time, especially with heavy use. Blisters or breaks in a coil indicate it has likely lost continuity and needs to be replaced. If you have a glass-ceramic cooktop, the coils are located underneath the surface.
A burner that heats insufficiently also could be a sign of other problems, such as a damaged receptacle, faulty wiring, or a failed surface element switch.
Glass cooktop surface is cracked or otherwise damaged
Nobody's perfect. A large pan or another heavy object might slip out of your hand and crack your glass-ceramic cooktop. Perhaps the surface element's thermal limiter fails and an overheated burner creates a thermal crack.
In some cases, we can use a resin touch-up kit to repair small chips or tiny cracks. Any more significant damage requires replacement of the glass-ceramic surface. A broken cooktop can cause electrocution, so avoid using the cooktop (or the oven in some ranges or stoves) until you repair or replace the surface.
Preventive cooktop maintenance
The single best thing you can do to preserve your investment is to regularly clean spilled food from burners once they cool.
Having a repair expert perform regular maintenance can help ensure your Samsung cooktop continues to perform efficiently and effectively for a long time. It can also prevent costly, unexpected repairs over the years and extend the life of your appliance.
When you request the Kitchen Appliances Clean & Maintain package, your Sears Home Services technician will inspect your cooktop and other kitchen appliances for proper functioning, wear and tear, excess noise, and water and gas leaks, while also cleaning some internal components.
Why choose Sears Home Services for Samsung cooktop repair?
Our appliance repair experts know Samsung cooktops
The appliance repair experts at Sears Home Services are certified to service Samsung cooktops, as well as cooktops and major appliances from other manufacturers. Our experienced cooktop repair technicians can help keep your appliance running smoothly-from regular maintenance to troubleshooting a major issue.
Sometimes appliances make noises that signal a problem or imminent breakdown and often they occur unexpectedly. Schedule your Sears Home Services appointment online or over the phone at a time that's convenient for you, with same-day or next-day service available in many areas.
When you schedule a home service call, you'll receive helpful reminders, confirmation of changes, and even notifications as your service window gets closer the day of your appointment. Receive updates on your Samsung cooktop repair via text, email, or phone.
When you invest in a new cooktop for your home, you want to ensure it lasts. Ask your certified tech about Sears Home Services Appliance Warranty Plans to safeguard your Samsung cooktop for long life.
Samsung cooktop repair FAQ
Can cooktops be repaired?
Sears Home Services can provide thoroughly trained technicians that are highly skilled to repair and maintain many types (gas, electric or convection) and styles (drop-in cooktops or slide-in ranges) of cooktops.
Is it better to repair or replace a Samsung cooktop?
The average lifespan of an electric cooktop is 13 years, while gas versions tend to last a couple more years. As a general rule, it's more economical to repair your cooktop if it is less than 10 years old and the repair costs less than half the price of a replacement.
If you need a repair and your cooktop is getting older, it might be beneficial to see what a replacement cooktop costs with installation, so you're better prepared to decide upon receiving a repair estimate. For example, electric cooktops cost roughly $550 to $1,100, including installation, while gas cooktops range from $1,100 to $2,500.
What is the average cost of a Samsung cooktop repair?
The expense of repairing your Samsung cooktop will be affected by the nature of the problem, and the parts and time required to complete the service. A homeowner's location can also affect the price.
The majority of cooktop repairs range from $190 to $250. If a gas cooktop igniter fails, it could cost anywhere between $150 to $300. Electric burner elements can run anywhere from $30 for a basic surface coil to more than $100 for a radiant element, plus labor and service call fees. More serious repairs, such as replacing a cracked glass surface or faulty electronic components, can cost as much as $600.
If the cost is prohibitive for repairing your cooktop, you'll typically pay only a service appointment fee, and you'll be eligible for a discount on a replacement.
What is the best way to fix a broken Samsung cooktop?
When a problem arises, it's prudent to consult the troubleshooting section of your owner's manual to see if there is a simple fix. If that fails to solve the problem and you don't want to DIY, Sears Home Services can send a certified cooktop repair expert to assist.
Our cooktop repair technician will diagnose the malfunction and perform the repair efficiently. Sears Home Services stocks many high-quality parts for many oven brands.
What are the benefits of repairing a Samsung cooktop?
If it's not too old, the greatest advantage of repairing your Samsung cooktop is the money you'll save by not having to buy a new one. Otherwise, as long as the problem isn't a health or safety hazard that requires replacement, weigh the cost of repair against the unit's age.
You also might want to consider environmental costs or benefits. Putting off replacement means not disposing of the old unit, though many communities offer ways to recycle. However, new appliances are becoming more environmentally friendly and energy efficient.
Schedule your Samsung cooktop repair appointment today
Sears Home Services repair professionals are certified specialists you can trust for major household appliance repair. Whether you own a Samsung cooktop or another manufacturer's product, our kitchen appliance repair experts have years of experience to provide quality service at your home.
Contact the appliance pros at Sears Home Service online or over the phone to schedule an appointment at a time that's convenient for you. Appointments in many areas can be set for same-day or next-day service for urgent repairs.
Samsung Cooktop is quick and easy
Book online in less than a minute.
Apply your diagnostic fee to the costs of repair or replacement.
Save up to $150 on your repair if you enroll in a home warranty.