Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

49.1K


Average Rating

4.7/5

Refrigerator
August 12, 2023
Overall rating

Unfortunately the issue (reason) for the service request did not appear during the the tech 's visit therefore unable to properly evaluate The tech was polite and checked what he could in efficient manner

Carolyn G,

Benicia, CA
Service was fine when he actually was there
August 12, 2023
Overall rating

The first time appointment was made tech came and diagnosed problem. Parts were sent and appointment rescheduled. At the next appointments I was not given adequate time to be home and tech left. I was told I would have 15 mins between the text and when the tech would arrive. Rescheduled appointment then tech van broke down. Had to wait another two weeks. Finally fridge is repaired but customer service is not available to speak with all automated. The dispatcher who rescheduled when van broke down was also un helpful in helping us. Service fine once they actually arrived

Emily M,

Mechanicsburg, PA
Review
August 12, 2023
Overall rating

The technicians were very polite. They informed me that I only needed to put oil on the metal rails. I was so sure I was going to break the freezer door.

Barbara K,

Melrose Park, IL
sevice tech
August 12, 2023
Overall rating

did a good job . picked up and doule checked his work

Joseph A,

Raymond, NH
There was not much to do there...
August 12, 2023
Overall rating

Experienced repairman; diagnosed in 5 seconds he saw the unit. he says "mini refrigerator?"....you cant even get parts for this.

Umesh B,

Annandale, NJ
Ice maker replacement
August 11, 2023
Overall rating

He was nice and preformed the service quickly. Was on time and knowledgeable.

Alan G,

Las Vegas, NV
Kitchen Aid Refrigerator repair
August 11, 2023
Overall rating

The two technicians were very professional they made two visits the same day because they had to find and purchase the parts for the repair

Isiah S,

Oak Park, IL
Very Good service
August 11, 2023
Overall rating

Good experience with them, wish the parts would come in sooner to get service sooner.

IG,

Provo, UT
Refrigerator not cooling
August 11, 2023
Overall rating

Good

Archi M,

Jonesboro, AR
James G review
August 11, 2023
Overall rating

He was courteous and seemed to be meticulous with his work. However on the payment receipt,, he wrote that both the gasket and brackets were installed. In realty only the gasket was installed. The brackets are still enroute with UPS. My refrigerator still forms ice within the refrigerator and freezer.so the gasket obviously was not the problem.

Charles R,

Topeka, KS