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Refrigerator Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (26,628 reviews)
Technical Issue
March 26, 2024
Overall rating

At this time, it is to soon to confirm the outside WATER, ICE CUBE CRUSHED ICE door lights are operating properly; as well as the French Door inner cooling area are working as they were before the February call for service.

Naomi H, Palm Harbor, FL

Refrig Service Call
March 26, 2024
Overall rating

On-time. Polite, informative and overall helped us in deciding what would be the appropriate next steps.

TML, Arlington, TX

Refrigerator ice maker
March 26, 2024
Overall rating

Found out that the line inside the door was frozen. Needed to leave door open and the ice bucket out to let the line thaw out

Catherine L, League City, TX

Quality service
March 25, 2024
Overall rating

Replace two parts for the refrigerator, and it is working fine now. He was very thorough and completed the job in a timely manner.

Debra H, Cleveland Hts, OH

Kenmore Elite not cool enough
March 22, 2024
Overall rating

Way too much admin with repeated requests for information about our refrigerator and the problem. The technician did not receive any of it! The diagnostic told me to replace this 6.5-year-old unit with a new one. So disappointed that the newer models do not last!!!

Ken D, Sun City West, AZ

Fixed ice maker leak.
March 22, 2024
Overall rating

The guy, JC, that came did a great job. He fixed my ice maker leak by putting in a new part. Also he had the new part on his truck!! That was a great thing! The only reason I gave him a 4 star was because he wasn't really a talker. But that's not a bad thing. What's more important was that he did a great job fixing my problem!

Debbie H, Phoenix, AZ

Craig Frommer
March 22, 2024
Overall rating

JC is a good technician who definitely knew wht he was doing. in addition to fixing the prblem, he went the extra mile to clean up other potential trouble spots. Good Job !!

Craig F, Phoenix, AZ

Repair water leak
March 21, 2024
Overall rating

STILL LEAKING FROM SAME PLACE; WHERE ICE COMES out of DOOR!!!!!

Justin I, Charleston, TN

Very professional
March 20, 2024
Overall rating

Explained the additional charge. Thank him for that did the job in a timely manner. Seems to work. Thank you

Marlo N, Federal Way, WA

Fridge
March 20, 2024
Overall rating

Great work-friendly. Helpful-explained things. Would like to see him again if needed.

Brian K, Gainesville, VA

Average Rating: 4.7/5 (26628 reviews)

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