Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
One star
Took him six weeks with 3 cancelled appts where we waited all day for him to come only to cancel at end of day. Took him only 20 minutes. Sears is not a dependable service!
Judy G,
Lawrence, MSCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1749852076305
He didn't show up
The technical show up I was waiting for him at day
Emine R,
Springfield, VACustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1749678304013
NO SHOW
Service agent did not show up to appointment. The online portal has no call back number for follow-up. We waited all day and did not have any service, this after multiple confirmations prior to service, no show.
Nancy R,
Tallahassee, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1749074578199
Complete waste of time
Nothing was done beside telling me to order a part.
Amanda L,
Portland, ORCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1749072664532
Stove top
Technician came but did not fix the problem and I was charged 145.00
Cary M,
Fort Smith, ARCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1748642193098
Bad services
It is very easy and simple, because visually one cannot give a diagnosis, one has to uncover the items to see if a part needs repair or not, that was what your worker did, he only came visually and said that it was a spare part that was damaged, the magician
Isabel M,
Boynton Beach, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1748468966299
Range
He just came in and left my house without anything because my range top burner doesn't work. He didn't tell anything what he will do next and he didn't contact me to. I can tell the problem. He asked my daughter. She doesn't know anything about the problem with the range and he sent me the bell. Thank you.
Parwiz A,
Charlottesville, VACustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1748382917768
Refrigerator LED lights
I have called several times to get an appointment to get LED lights in refrigerator fixed. The first time the order was sent in to get my range repaired. (wRONG) I never mentioned my stove range. I've only mentioned refrigerator LED lights. I made another appointment today to get my refrigerator LED lights repaired. Not only was an order put in to repair refrigerator but I also received an email stating a service order has been sent in for washer and dryer. (WRONG) What is going on! I am trying to get the LED lights in my whirlpool refrigerator fixed!
Nanette S,
Pikeville, TNCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1748039641697
False
I do not agree with the assessment. Also, my signature was forged. He did not give me anything to sign.
Ann S,
Waldorf, MDCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1747777267845
Range
Bought my range 1 month ago brand new. This man saw 1 roach and said my warranty wouldnt cover the non working oven because of that. Ive had a frdge, microwave, dishwasher, coffee pot and deep freezer for years and they still work very well. Never buying GE again and i will be contacting my lawyer.
Linda G,
Brazoria, TXCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1747777245753