Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Replace burner
I asked if I could clean behind the stove and he said "why, it's only going to get dirty! " Then did not want to get stove all the way back. He was afraid glass top might shatter. My husband and friend did get the stove back to its original position. Brenda Guffy
William Guffy,
Easton, PANot qualified
Ken was sent on a job that he is not trained in. Not his fault, an upper management issue. He never worked on my range before and didn't have the equipment up troubleshoot. Shame on management.
Robert S,
Bangor, PARobert was fine but…
My issue wasn't resolved because although I gave a detailed description of what was wrong, the technician didn't receive that information so he had to come twice but he still didn't have all the equipment needed to finish the job. On top of that he waited a half hour in my place waiting for approval to order the part and then it wasn't approved. So I still have a main burner on my stove not working.
Elise G,
Sag Harbor, NYFrank?
He didn't introduce himself, so I'm not sure it was Frank. Whoever it was, he was unfriendly and a bit curt. He removed his boots reluctantly when I asked him to. Seemed to do the job competently.
DT,
Snohomish, WATech
His trainer didn't have Chris do any of the work. That isn't training to me. Can't really rate because trainer was not exactly letting him do anything and the trainer was condicending and not personable.
Dawn P,
Racine, WIShe's the best and knows her job
She's been to my house twice and each time she knows how to fix the problem she cuts no corners very patient vey nice and understanding
Donna G,
Los Angeles, CAStove
Very good
Margie D,
Lubbock, TXSamsung diagnostic
Jesse was professional, courteous, and relatable to our issue.
Daniel V,
Highland Home, AL5
He did a great job and he was very prompt
Tommie H,
Vicksburg, MSExcellent
Arrived when promised and provided excellent service. Always professional and personable.
Dorothy M,
New Rochelle, NY