Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
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He was good at his work
Jazz K,
Vacaville, CATraining
Please give your employees people to actually trained the new ones. Don't throw them to the wolves to figure out. He is an amazing young man and you are lucky to have him. He gives a 150 % Make sure you treat him the same!! I would have him back any day!
Lynette W,
Moses Lake, WAService repair
He was pleasant but was stumped by our problem. And it may just be the nature of our issue. Also, did not bring shoe covers in with him and we had to ask him to go get them. That does seem to be a problem with most service people, however.
Marilyn W,
Morral, OHService for gas range
He was prompt and quick. Labor prices are extremely ridiculous Im just going to buy a brand new stove for a couple hundred more then to repair a 8yr old stove for the estimate provided
Jennifer S,
Angola, NYRange
Tech was on training . Trainer guidance awesome trainee very attentive
Wayde T,
Waimanalo, HIHonestly five stars besides the waiting for final fix it
He is great, works quickly however need more communication if unable to make it after a day of waiting. However. I don't know that he is the reason for this. The glitches in Sears automatic system and appointment times is ridiculous. I'm going to need that to be addressed within Sears IT!
Dana B,
Yorktown, VAJob done
He had the part and was able to fix it the same day.
Kimi D,
Bettendorf, IAPhone orders preferred, good service!
I would have preferred to make my service appointment over the phone. I live in the country and my email service is not 100% reliable. It was ok this time, but sometimes does not go through or it takes days to receive. Victor was very polite and found our problem really quick. He called and arrived on time. We were very satisfied with the service and will be happy to recommend A&E to friends who have good internet service. Thank you, please consider phone orders.
L R,
Corsicana, TXGood Customer Service
Henry has good customer service. Henry keep up the good work
Calandra M,
Dallas, TXTHOR 30" oven
No complaints on A&E, but what a terrible thermostat THOR placed in these ovens. We've owned the product for about 19 months and it is on its 4th thermostat. None will control at setpoint, all have temperature swings plus or minus 100F from whatever setpoint they select.
Michiel L,
Ponca City, OK