Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Can buy a new stove for what Sears charges for labor!
Michael P was awesome. Labor and parts cost outrageous.
David Z,
Tucson, AZZline stove
The service tech was polite and knowledgeable but had no direction on from dispatch on what the service call entailed there the job was not completed. And I must have a new appointment scheduled.
Arnold C,
Columbus, OHFRIGIDAIRE RANGE
This is the 4th time the technician has been to the house and the trouble is still not resolved. Plus your phone system is not customer friendly, it does not allow for you to confirm the appointment. The only options are to cancel or reschedule.
Michael D,
Kermit, WVMaintenance
Service technicians were very professional. It great to have a woman technician as well. But I did notice that your maintenance has changed nothing was done to my stove . It was looked at so I guess everything must have been working . Broken oven light bulb was removed , oven was turned on igniter was check. I was given anything in writing , just a verbal results ,it be a good idea to get written assessment
Sandra West,
Chicago, ILRange drawer repair
Great job. Professional and did repair needed fast and efficient
Jan VC,
Tahuya, WAStove knob repair
Daniel was knowledgeable I do feel the service time-telling me between 8 and 5 is a little too long. My day was wasted waiting around. Should be 8-12 and 1-5. I waited all day and they had some issues with another repair job. Also the repair guys need to cover their shoes with protective cloth when entering the home. I also feel the cost to repair was too high. may do more checking around in the future.
Carol H,
Lakewood, COLg range
Greg was professional in the Two encounters that I had with him. 1st visit - determined quickly why the broiler did not work . Ordered part and scheduled repair based on eta of part 2nd visit - Arrived on time, replaced part. My only recommendation would be to have technicians bring a dust pan and brush to clean up when finished. I had just swept and mopped earlier that morning. I was surprised to see the debris left.
Theresa B,
Spokane Vly, WAAl was great. Disappointed with other aspects of service.
Al was a knowledgeable technician. I really appreciated the work he did at the house. My difficulty was with Sears Home Services and how things are structured. There is no phone number to call to speak to a human. The 8am-5pm window they give you for service makes it very challenging for folks who work. If they could at least specify that service will be conducted in the morning or afternoon it would be greatly appreciated. For any given service, you have to set aside two full work days-- one for the diagnostic and a separate one for the repair.
Disappointed,
VAOven
Technician was on time and called in advance to say when he would be here. Satisfied with work done on oven but said my stove needed more maintenance work and someone would call to schedule another appointment. Technician was efficient in handling the problem
Ruby M,
Riverside, CAHome owner
The technician seemed organized and well versed in appliance repair.
Leland B,
Radcliff, KY