Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Gas cooktop cleaning
He provided good service but price was high for cleaning. Looks like those are your standard rates so what can I say. Thnx
Riju S,
U Saddle Riv, NJBad Scheduling
Allen was great. What wasn't great was your scheduling. Sat around all day Tuesday waiting for the appointment that day. Rescheduled for today. Had to stay home missing a meeting today. What's with this 8-5 slot. People do have things to do other than wait for the repairman. The Cable guy does better than that. They have 2 hour slot.
John M,
Cottage Grove, MN.
Great
Tammy T,
Fayette, MSSears home repair
He came and he fixed. He was a bit late.
Genevieve O,
Wilmington, NCBottom Oven element replaced
Tech was punctual and replaced the part. I was told by the tenant, he did not turn on the oven to test the operation. She turn oven on for 30 min and it was working .
Minou H owner Dorothy Grimm PM,
Jacksonville, FLVery nice man. Did a great job.
Very nice experience. Would recommend sears home services to my family.
Michael M,
New Whiteland, INStove repair-
Unfortunately, he could not help us, but was very courteous and professional
Dirk G,
Chualar, CATech was great. Scheduling service was terrible.
Joseph did his best in repairing my Frigidaire range. Joe was professional and worked hard at troubleshooting and repairing my range. I did not appreciate the multiple cancellations of my service appoints by Sears/ A& E. My appointments were cancelled 3 weeks in a row. Service should have been completed Dec 27, 2023 and was not completed until January 17. 2024. I asked to speak to a supervisor when they called to cancel my appointments ( 3 times) and was told someone would contact me. I never heard from anyone. I had to escalate through my warranty company New Leaf who was able to reach a regional manager, who guaranteed the January 17th appointment. Unfortunately , my range was not repairable. Because of the multiple cancellations I now have to wait until February for a replacement.
Erin R,
Pittsburgh, PAOven repair
Willie did a great job friendly and professional. He had to come back a few times so we feel like we know him.
Maryann W,
Hearne, TXThank you for the information
Dwight explained the problem which was different than we thought it was. For this reason, we decided not to repair. We will be looking into replacement. Unfortunately, Dwight had to revisit company repair policies that were stated with the initial telephone call. This was overkill and unnecessary.
Ted A,
Cleveland, OH