Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Stove
Excelente
Elba C,
San Juan, PRTyler, Service technician Sears Services
Tyler was very courteous, knowledgeable, and professional. He completed his work in a timely fashion and answered all my questions. I highly recommend Sears Service Center and their great technician, Tyler!
Brenda G,
Texarkana, ARProfessional
Arrived as scheduled and did a professional job. Unlike the other times people were scheduled and I had to reschedule.
Waimon H,
Carriere, MSWall oven problems
Adrian was very courteous. He seemed to be seeking to find the causes of the problem, but I will not know if the problem is resolved until I bake a cake
Lela H,
Clarksdale, MSLack of communication between Thor Kitchen and Sears repairs
Thor Kitchen shipped the part needed for repair to my house. I notified Thor Kitchen that I received the parts and Thor Kitchen confirmed my scheduled repair on Jan 29. I waited for repair appointment for a month. On Jan 29 I received email from Sears that my appointment has been canceled because technician ordered parts. There is no way to contact Sears using any links in that email, text messages are handled by a robot. I finally found the very first text Sears sent me with a phone number.
Irina K,
Port Orchard, WAEfficient
Got the problem solved and replace parts fast and nice.
Kuochiang C,
Mcpherson, KSSolid Surface GE cooktop
Technician called to verify problem. Parts ordered. No house visit
John B,
Dunkirk, MDI section of microwave
The technician was very good. (After two cancellations of the repair visit). We hope that a simple swap of a new microwave for the unrepairable old one will be efficient and swift.
Susan M,
Greenville, NCRepairing my induction stove for the 4th time
He installed the parts that were ordered and he wanted to review what the problem was. This is the 4th time we needed someone to come out and replace the fans as they started to make a very loud noise. Isaac didn't know what the problem was and my husband had to tell him why and what needed to be done today. He replaced all the parts that were ordered and tested if everything was working correctly. Everything looked good and he put the stove back and left.
Elizabeth H,
Surprise, AZFixed the stove and switch
Knew what to order. Quickly fixed the stove and made sure all the switches worked before leaving
Steph L,
Blue Springs, MO