Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
repair oven
the wrong part was sent we needed a new top oven door handle and black plastic piece to open the top oven they sent a big metal piece that went inside the oven door he did not use the new piece of metal that went inside the door he kept the old piece and used gorilla glue to hold it together he did put the new ignition switch in the lower oven it works great
Sherry C,
Blakesburg, IAStove top range LG
Found screw on floor in front of range. Consurned where it's missing from
Denise M,
Shelton, WAOven works again
Oven works again which is great but didn't put the oven completely back together and I don't know how to. Finish work is important.
Sara B,
Denver, COFour stars
Very nice and pro,*fessional keep up the good work sir
Sabrina J,
Miami, FLOven
A job well done and the speedy service was proform
Walter V,
Faison, NCKenmore gas range
Mechanic was very courteous Could not find replacement parts needed to repair gas range. Told me to take pictures next time of problems with circuit board. Range may have to be replaced.
Joseph M,
Brooklyn, NYCompetent even though not informed, or timely
Bernard had 3 arrival times (8:15, 9:12, and 10:14) and was 1/2 hour late for the third arrival time. I waited for him for all three times at the lobby of our complex. This was disappointing. He never phoned to advise me - I had to keep getting updates online. Bernard was not aware of the need for a second person to help pull the stove away from the wall to install the part. Lorenzo G. was our prior service technician and I believe he had identified the need to move the stove. I solved the issue. At 10:56, I called our maintenance department to get a person to help Bernard. The Maintenance manager came up to help. The replacement part was installed quickly, Bernard asked me to dispose of the old part(!) and Bernard was on his way. Bernard is technically competent, but, for me, customer service, responsibility and satisfaction was less than I would expect.
Grete S,
Cupertino, CAAI service is crap
John is great. AI customer service is crap I will NOT use this company anymore because it's so hard to talk to someone or even download the receipt
Martha C,
Raleigh, NCService Review
Technician was friendly. On the first visit I would have liked him to check all aspects of the unit instead of replacing one part. Could have found the correct part was no longer available and I could have a new stove quicker.
Barbara M,
Kingman, AZElectric Range repair
The serviceman was very thorough and did his job quickly!
Coleen S,
Cheyenne, WY