Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Good Service
Ricky wasn't able to fix the issue, but talked me through the issues and was respectful of my home.
Naomi P,
Austin, MNParts replaced but range still does not maintain temp
The tech replaced the igniter assembly but the oven still does not provide a consistent temperature. Preheat to 350 then temp drops to 301 before burner relights. That is the concern that was brought to the attention of the first tech who determined it was an igniter problem. 2nd tech explained that is the correct operation. The Maytag we had before the current Samsung did not have such a large headband.
Robert W,
South Elgin, ILRepair completed well
Very professional. Quickly fixed problem. Called to let us know he was on his way.
Robert G,
Brooklyn, NYCook top repair
Mustafa was very good, but the scheduling department needs to be more accurate.
Carol S,
Alexandria, VAStove top
Tech was sent back second time to recheck and do a deep electrical check on stove. He said everything is running fine and no problem with stove and that I just need to give it more time to boil up water The stove is old and no part to the unit anymore.
Eddy M,
Tobyhanna, PAGreat job
I appreciate when Michael comes over. He shows when he has an appt here. Reliable. He is a great worker an has nothing to do with the rest of this message. May I say that you are making a mistake with using AI. Throw that out the window. Rediculous, doesn't work, I can't respond to messages. I want a REAL person on the phone not gibberish that can't understand anything
Charlotte M,
Las Cruces, NMFixed our induction stove
The two technicians that came to fix it were very polite and courteous. It seems to be working well.
Constance A,
Youngsville, LAStove repair
Excellent service but due disconnect s with AI or notification of the four attempts two were canceled and the correct parts were difficult to get approved. There is a real disconnect between boots on the ground , upper management responsible for numerous cancellations
Frank R,
Penfield, NYdone
Rubin gave great service, one concern was no bulb was sent with him after indicating the problem several time via phone and text therefore, I am requesting an appliance bulb be sent to me as a replacement, appreciated.
Patricia L,
Milwaukee, WIDouble oven repair
The technician was very professional and very knowledgeable. Unfortunately, due to the greed of corporations and the "planned obsolescence" of appliances, he was unable to fix my oven. It needs to be replaced and it goes back on the home warranty company. He did what he could and I am grateful!
Aaron F,
Toledo, OH