Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Technician great, online system horrible
The entire online system is terrible. There need to be humans available to respond to questions and be able to contact if there are issues. The phone number brings me to an automated system and the online chat is automated as well. There is no option anywhere to contact a human. Good customer service must involve living breathing humans. I would not recommend sears home services to anyone, ever under any circumstances.
Laurie S,
Burlington, MAReview
Donta is very customer oriented, and highly proficient in addressing scheduled repairs.
Lynn& W,
Pasadena, MDIn-home Service
My technician was very informative and he fixed my problem.
Patricia C,
Homosassa, FLTech-great!. Call Ctr-HORRIBLE Cust Svc!
The technician, Artex was awesome-friendly, helpful n professional. HOWEVER, Trying to navigate through the AI system was a lengthy nightmare! You never reach a person and if for some unknown reason AI cannot locate u in their system, you may as well slit your wrists as it is a circle of frustration!
Lisa M,
Brandon, FLStove top repair
Darryl was very nice, quick and efficient. He also tested the unit to ensure it worked correctly.
Clyde H,
Cameron, MOJonathan is great, Sears isn't.
Took 3 visits by technicians & 3 more cancelled appointments to change the starter on a stove eye. Johnathan, however, is thorough and polite.
Sharon C,
Winfield, WVTech
Very efficient and polite Found problem right away showed up on time
Neil C,
New Castle, PACooktop stove and dishwasher repair
Techinically good and explains clearly and good person and shares informartion clearly
Raghu R,
Ball Ground, GAHomeowner
All good tricky to replace fan in double wall oven but he got it done
Jill J,
Woodcliff Lake, NJWonderful job, well done.
Very friendly and courteous. Excellent experience. Thank you Sergio. Have a blessed day.
Patricia P,
Dallas, TX