Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Conversion to propane
They called half hour before they got here so that was appreciated. Very friendly and got the job completed in a timely manner.
Marsha R,
Plainwell, MIGreat service!
Nicholas went above and beyond to get my range fixed. He was very knowledgeable. Thanks for great service!
Catherine J,
Weaverville, NCOn time and friendly
On time friendly. Couldn't Fix my stove. Don't make part anymore
William H,
Syracuse, NYRange Repair
Very efficient, professional service definitely would use this company again
Shawn L,
Middleburg, PARange repair
Problem was scheduled easily, fixed promptly and the process was explained well.
Simon P,
Chicago, ILJob done
Technician appears to have made the repair on my stove igniters.
Barbara V,
North Plainfield, NJEfficient and knowledgeable
Mario brought my downdraft gener back to life by installing a new heating element.He was knowledgeable and efficient. A big thank you!
Margaret W,
Lennon, MIGE range stove install
In and out within 30 minutes. He did a great job and left no mess. Thank you!
Romano L,
Elk Grove, CAIgnitor Issues
Karl arrived late Monday afternoon, diagnosed the problem, ordered the appropriate part and scheduled installation appointment for Friday. The part arrived on Wednesday. The technicians should have a small supply of common parts on their truck. When I made the appointment ,I indicated that it was the ignitor. That should have signaled to dispatch that it would be beneficial to have an ignitor on the truck. Since Sears Repair has been sold/reorganized, they are apparently not allowed to keep parts on the truck as they used to. This means the tech has to make an initial visit to diagnose the problem, then order the part and then return to install the part. Does not seem very cost effective or consumer friendly. Karl was fast and efficient doing the repair and was very congenial. Repairs and labor costs were covered by Sears Master Protection Agreement, but to schedule service, you have to schedule on line and not utilizing the 800# as was done previously. All AI driven... No human interaction.
Dennis S,
Long Branch, NJrespectful
He was on time and took the time to explain everything and very respectful.
Sgt B,
Atlanta, GA