Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

10.2K


Average Rating

4.7/5

Efficient and knowledgeable
August 08, 2023
Overall rating

Got right to it. Tested and retested. Couldn't find a problem. Wrapped it up quick.

David A,

Honolulu, HI
Fast and effective
August 08, 2023
Overall rating

Michael was personable and efficient. He was a pleasure to work with.

SM,

South Kingstown, RI
Range
August 08, 2023
Overall rating

Disappointed in the amount of time before they could find the part then an upcharge for the new control board that we weren't prepared for extra charge. Not Jeffreys fault.

Phyllis Markley,

Covington, OH
ROBERT WAS PROFESSIONAL, ENGAGING AND KNOWLEDGABLE
August 08, 2023
Overall rating

Robert had been here before to diagnose the stoves problem, ordered the part and came back to day to install. He was very helpful with regards to asking a few questions. Very solid employee.

David O,

Summerville, SC
GE Range repair
August 08, 2023
Overall rating

He was fast very professional punctual and knowledgeable about equipment

Bear P,

Rockwood, TN
Resolved the problem expertly
August 08, 2023
Overall rating

Resolved the problem and showed us how to do it in the future if needed.

Jt G,

Needham, MA
Tech was great.
August 08, 2023
Overall rating

Donald was great. He was knowledgeable and prepared and finished the repair within 20 minutes of arriving at our home. Zero complaints about him or his work. My complaint lies with whoever schedules the technicians because I was told the service double booked my first appointment (notified at 1pm, with 4 hours left in my reserved window for arrival) and then they pushed the appointment two weeks for a repair that takes less than 20 minutes. Really feels like they cancelled my first appt prematurely and left me without the use of my oven for a month.

Alison H,

Kyle, TX
Great experience
August 08, 2023
Overall rating

Daniel was very knowledgeable and super helpful. I would highly recommend him.

Joe G,

Purcellville, VA
Rating
August 08, 2023
Overall rating

Bowman did a good job He could not come to my home until after 1 p.m. Sears needs to do a better job of scheduling appointments

Faye H,

Aiea, HI
Bosch stove well used, but tired.
August 08, 2023
Overall rating

After testing and troubleshooting the issues on our stove, David explained the repairs needed and the price for parts and labor. We are confident of making a well informed decision re the stove. Many thanks to David and the office folks for making this process easier.

Gregory T,

Sunset, TX