Range Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Repair my oven!
I was alone for Thanksgiving and wanted to start baking Christmas cookies and had the same problem I had before the repair! I could only bake two cookie sheets, after that all the cookies burned. I want someone here, hopefully tomorrow to get my oven fixed!
Natalie L, Harrisburg, PA
Customer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on November 29, 2024
No service
We had a service tech come to our home ill prepared to fix our malfunctioning wall mounted oven. He promised to come next day with belp to remove the appliance from the wall. A no show and then they closed the sevice call withoutsolving the problem. Thanksgiving is next week and weare still without a functioning oven. Sears needs to make this right.
Julio A, Knoxville, TN
Customer service response - Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on November 24, 2024
No show! LIAR
This technician claims he contacted and left a voicemail. He never called or left a message. I lost a days pay bc of this tech.
Britney D, Calera, AL
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on November 22, 2024
No show
He didn't show up I do not live in Oakwood Hills. Your technicians have come to my house and never had a problem locating my home.
Barry B, Oakwood Hills, IL
Customer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on November 21, 2024
Dissatisfied
He walked and touched the range, looked at it and said it was an installation issue. He didn't run any diagnostics at all.
Carolyn W, Chicago, IL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on November 14, 2024
Service is awful
This person is condescending to us, not perform professionally. Speak rudely and not doing the work!!
Yan W, New York, NY
Customer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on November 14, 2024
Review of repairman
The repairman pulled into my yard and sat there a few minutes. Eventually he left without even coming to the door. I have a ring doorbell and it shows that he didn't come to the front door. When I called Sears they said that the repair had been completed and that there were no open tickets. This was the second time a repair visit had been scheduled and the repairman had failed to show up. I'm very disappointed in Sears.
Raymond P, Tallahassee, FL
Customer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on November 11, 2024
Did not show up or call
Technician never came said he was on the way at 1 PM now 4 PM. He never showed up waited all day.
Vanessa G, Darlington, SC
Customer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on November 07, 2024
HORRIBLE
DO NOT USE-DID NOT FIX AND NOW CANNOT USE MY STOVE. LEFT ALL THE GARBAGE ON THE FLOOR AND DID NOT TAKE THE OLD PARTS OR BOXES. DID NOT CLEAN UP AND ARGUED WHEN I TOLD HIM THE DOOR WAS NOW BROKEN WORSE.
Tom F, Punta Gorda, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on November 05, 2024
Repiar.
This is the third time some one has come out to fix our stove. The stainless steel was scratched again, not installed properly and the oven won't produce the correct temperature. Very frustrating. Unable to call and get a live person to talk too. Are they want to do is scheduled another person.
Scott, Salt Lake Cty, UT
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on November 04, 2024
