Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
8.5K
Average Rating
4.8/5
Evaluation
My service man was terrific - he stayed in touch, arrive on time and was very knowledgeable. I was unhappy, however, that once the appt was made, I could no longer reach a person at the office. One service scheduled (for dishwasher) reflected a different cost that was quoted and since there was no one to talk to, I had to cancel the service. Customer support should continue to offer an option to talk to a person in the office even after the appt is scheduled.
Janet Catt,
Scarsdale, NYTech was great
The technician was great, waiting 2 to 3 months for parts is unacceptable
Justin H,
Wichita, KSRange repair
Pleasant. Quick. Knowledgeable. Kept a clean working area. Explaining everything.
Alan TenHoeve,
Hawthorne, NJAsk for Jim
Jim is the BEST appliance guy that works on my appliances, please, PLEASE only send him for the annual checkups. He warns me about things like hair, dust and soap. He now only does cooking appliances but p[lease make him go back to all Kenmore stuff. The very nice kid on Tues. broke my fridge. I want Jim to fix it. I thought my stove was perfect, nope. Jim worked on it for awhile and the flames are as they should be, didn't know there is a perfect look. If it clicks and fire starts, I;m happy. Jim made it so I will stay happy. Please give Jim a raise or noticeable bonus!
Robin S,
San Diego, CARange repair
Chris came in and went right to work on repairing my range it didn't take him long to fix the problem. He also took time to chat with my autistic grandson who is very talkative.
Patricia A,
Tallapoosa, GATechnician ability
Very honest and knew his business. He was here at 8, right on time.
Mark K,
Orondo, WAKenmore stove
David was great. Very informative. Taught me some things I was not aware of.
Gary H,
Montevallo, ALElectric Range Service Call-8/1/2023
After waiting around all day on the 31st for a Sears technician who never showed and lied about it, Herbert M arrived right on time the next morning and was able to quickly fix the the problem and we were back in service within 25 minutes.
Harry K,
Charlottesvle, VAGreat service
My technician called me prior to showing up. He wasted no time getting right to the issue of the stove and fixed it promptly! Never left any kind of a mess! Would highly suggest using these services again!
Nikki S,
Washington, PAEduardo
He did a good job. Problem seems to be fixed
Louis B,
Lady Lake, FL