Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Repair of Electrolux stovetop
James showed up early Saturday morning after callin to say he was on his way. He checked if the Sears part had been delivered before he hung up. When he arrived he double checked to see which ignition switch wasn't working, confirmed and went to wowrk. It required some extra expertise because rodents had chewed on one of the wires. He was able to make the repair, much to my relief, and left me a happy customer. Except for the rodents.
Cynthia E,
Fort Worth, TXHome appliance repair
Very nice super helpful and knowledgable. Nice person and he liked my dog.
Linda D,
N Tonawanda, NYSears man in Blue - David P
Sears man in Blue, David P, takes his time examining the product and checking to make sure is it functioning properly. I would recommend David P to service my appliance again. The men in blue service technicians know their stuff and are recommended. However, the Sears Home Protection system and the automated telephone response is terrible. Sears schedules a 4 hour window for maintenance or repair. They change the time for their convenience at the last minute even though it is outside the already scheduled time frame. They don't notify you. They force you to go to their website for changes. This system is not customer oriented. Their telephone system is set up to force you to also go to their website. Customer Service is not in their vocabulary. The Sears warranty and telephone system is forcing me to look at other options for household maintenance. If Sears wants to maintain their customers, they must improve their customer service.
Gerald M,
San Diego, CAGreat visit
My technician was friendly yet professional.
Dona H,
Knox, INRepair work on my stove
Loved that we got an estimated time of arrival and he called when he was on his way here Very pleased. Mrs. D
Donald C,
Danville, KYExceptional
The service I received from my service provider Bart was exceptional. He was extremely knowledgeable, polite, courteous, well spoken and dressed neatly. He explained exactly what he was doing and cleaned up after completing his work. Now, my range is working well, and I can now enjoy the upcoming holidays. Thank you, Bart you are definitely an Asset to the company.
Linda C,
Staten Island, NYGreat, Efficient
There should be a way to provide a general rating without having to write about it. :)
Mark R,
Caledonia, MIExcellent service
Robert K provided us with extraordinary service. He was the most thorough and dedicated tech we ever had. He went to great length to cover all the angles of maintenance that our appliances required, and he performed all this with expertise and a pleasant demeanor.
Andrea K,
Portage, MIOven and burner repair
Kasmira made every effort to see through the repair of the oven and burners. Any questions I had were promptly and clearly addressed to my understanding and satisfaction.
Susan T,
Denver, COGlenn
Glenn is a true professional. He serviced all my appliances with grace and care.
Visella G,
Royersford, PA