Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

10.2K


Average Rating

4.7/5

Repair
November 07, 2023
Overall rating

Jim is an excellent representative of your organization. Job well done many thanks.

Kathryn K,

New Prt Rchy, FL
Jason Fixed My Oven
November 07, 2023
Overall rating

Jason is a nice guy and a good repairman. He initially ordered the wrong heating element for my oven, as the manufacturer had changed the part number without telling suppliers or repairmen. He had to order another part, which came to my house in a timely fashion. Jason fixed my oven is about 5 minutes once we got the right part. While it took over 2 weeks for the repair to be done, none of that was Jason's fault. Also, he needs a new truck from Sears, as he has been having trouble with the one he's driving! Good job, Jason, and THANK YOU !

Cathy M,

Tahlequah, OK
Friendly, Knowledgeable, and Fast
November 07, 2023
Overall rating

Steven came out to replace a part on our stove under a home warranty claim. He was very friendly, knowledgeable, and fast. He ensured the new part worked correctly before leaving, since it is a common repair due to faulty equipment.

Raymond B,

Oxford, NC
Quinton was wonderful - no repair for lower oven gas leak
November 07, 2023
Overall rating

Quinton is thorough and very professional. However, this is his third visit to keep our lower (convection/air fry) oven from releasing gas throughout the house. He replaced the ignitor on his second visit and that adjusted the temperature (rather than ranging from 250-450 when set at 350) range runs at about 25 degrees cooler than panel indicates. We have been told the horrific smell of gas (after 7 months of use) is a normal usage smell. We do not understand why the upper oven and the range do not emit the gas smell. I expect to be able to use my airfry/convection oven without fear of causing a gas explosion in my home.

Ann O,

Hallsville, TX
Oven repair
November 07, 2023
Overall rating

Prompt, friendly & very professional, very quick work. Also gave suggestions for better use of the appliance.

Lori F,

Edgar, WI
Cook top replacement
November 07, 2023
Overall rating

Seth demonstrated a high level of skill with his service. He used extreme care not to scratch the counter or the floor which was very appreciated.

Michael R,

Winter Spgs, FL
Great tech
November 06, 2023
Overall rating

He was very pleasant and courteous and explained the work he did to fix the double oven. He doubled checked to make sure the temperature was accurate.

Fernando M,

Las Cruces, NM
Ice Maker
November 06, 2023
Overall rating

Fazil was very courteous and quickly analyzed the problem with our ice maker and fixed it.

Charlesk M,

Washington, DC
Tom did a great job!
November 06, 2023
Overall rating

Got stove up and running perfectly

Rick C,

Galloway, NJ
Great Service
November 05, 2023
Overall rating

Joshua was very professional and knew exactly what to do. He did a awesome job !

Chris S,

Malone, NY