Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Arrived on Time and Immediately Found our Problem
Robert was prompt, found the issue/defect in the manufacture of the product, fixed it in a timely fashion and was very nice and polite.
Cristine J,
Kelseyville, CAJacob z
Our technician was very knowledgeable, professional and solved our issues with our brand new gas range. He was on time and phoned upon arrival. Great fast service!
Marylou B,
Heathsville, VAGreat service
We used the appliance warranty service for our LG range issue. We were notified regularly about the appointment once we were scheduled. Brian called ahead of his visit to make sure we were there. Professional and courteous.
Roy/lori M,
Emporia, KSHome repair and estimates
Jim was on time and very efficient in his work. We discussed the auto payment for service and evaluation. Then he promptly got the data of the unit and pulled up the cost of the repair. The only issue was the paying system couldn't process my check. Ultimately the cost of repair was greater than the cost to replace the entire unit so I declined. Given the amount of detail I provided to set-up the appointment, it seems it's worth considering providing the basic cost of repair prior to the appointment. Would have save me the money to evaluate and Jim the waste of his time. Also, when I set up the appointment I was told the technician would be coming from Corvallis. This was not true. Get it right so I can anticipate arrival time.
Robert K,
Corvallis, ORGreat Service
Very helpful with explaining the services and the problems. Friendly and very courteous!
Kaye P,
Homewood, ILFast and professional
The technician arrived on time, worked fast, showed me that the stove worked ok again
Angelika P,
Philadelphia, PAwas great
very nice and informative. efficient and explained things clearly. would definitely have him again
Alex K,
Winston Salem, NCI don't understand this
He was very nice and professional . The diagnostic was completed in a timely manner
Julia L,
Potomac, MDRating Service Tech Jacob
On Jacob's first visit to diagnose stove problem, he immediately identified the problem and ordered the part. On Jacob's second visit he installed the part and tested the stove to make sure it was working properly. Jacob was professional, explained everything thoroughly and was a pleasure to work with. He was timely, polite and I believe a great asset to your company.
Tim K,
Bristol, CTStive repair
Came at 8 AM which was great for us so we didn't have to wait. All day was very pleasant and knew exactly how to correct
Williamloui S,
Toms River, NJ