Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
A full 5 + 5
Michael S knew right away what was wrong. He made sure to show me what to do if it happens again. Excellent experience!! Thank you very much for sending him.
Barbara D,
The Villages, FLA very professional technician
Mr. Patrick repaired my Kenmore Gas Range plus he gave me tips on how keep my burners clean and running. He is the best and so polite. I thank you for sending such a professional technician to handle my repair job.
Carol A,
Oakland, CAGreat Customer Service
Conrad was exceptional! His customer service and professionalism really stood out. I am thankful that he was the technician that came to our home
Michael R,
Cardington, OHFixed the Problem
A burner on our gas stove would not light without a match or lighter. Nasser cleaned out the problem and showed me how to fix it next time. The burner is working at 💯 % compasity. It hasn't worked that well in years.
Stephen B,
Clinton, MDMatthew was excellent!
Of the 5 and a 1/2 months it took to repair the oven range problem. Matthew was well versed in communicating the problem and it looks as if it is finally fixed. He was one of three technicians to work on the oven. There were 8 to 9 calls placed for support. Five of the calls were responded too and there were 3 to 4 service callb where no one showed up. The initial call was placed in late September, the first service repair call was performed on October 5th. 2023 Finally on March 11, 2024 it appears to be fixed. I wish that the call center and the other technicians would have been as professional as Matthew. Having no oven for Thanks giving, Christmas, New Year and Super Bowl Sunday was highly inconvenient. Your call center operates from a written script. They need to be more considerate especially with a customer is experiencing repeated problems.
Mike C,
Rhinebeck, NYHotpoint Range
I appreciated having Hussein come to repair my stove. He also gave me some great tips about the various home appliances which I will share with my family and friends,
Anita S,
Plano, TXThomas is fabulous
Professional, friendly, polite, knowledgeable, thorough and all around nice guy.
Judi P,
Pittsburgh, PAInformative, knowledgeable, personable
Mice found their way to the oven and basically destroyed the unit. Herb was diligent in his work and communicated effectively the home warranty for appliances. I appreciate your service, and will be contacting Sears for any future problems that may arise. Thank you
Bryan W,
Charlottesvle, VAStove repair
Our repair man worked very hard. But, our stove refuses to work. I've called again.
Sue F,
Galva, ILQuick and easy!
David was super quick, understanding, and the whole process was super easy!
Elizabeth S,
Puyallup, WA