Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Excellent Service
Brian was professional, knowledgeable and very pleasant. He fixed the issue with our broiler.
Deborah K,
Phillipsburg, NJHomeowmer
Nico was excellent. Your customer service dept was terrible. No one wanted to hear what u had to say as the customer. I did not receive c as ll s I asked for. Did not get a true time window when he was to arrive. It changed 3 times and I wasted most of my day waiting for him. If you knew he had 3 calls before me how could you possibly schedule him for 10:30? If I knew he was coming in the afternoon I could have kept my morning appointments. If you would have called this morning like a was guaranteed would happen none of this would have been a problem. Also this could have been handled in one visit if he would have brought the parts I suggested .
Randy W,
Travelers Rest, SCAll 5
Very good and very professional, would welcome him back anytime
April M,
Gainsville, FL5
5 on time, quick, nice, clean and that's all I have
Michele S,
Woodstock, ILburner replacement on Samsung stove
He was very knowledgeable and took safety precautions during the replacement of the burner. He also checked another burner that I thought was not to be heating properly. He checked all electrical connections and the burner is working properly at this time.
Debra S,
Vidalia, GAOven repair
Kim was great, couldn't ask for better. The Sears/Cynch Home Warranty and its people is another story. Rude, pass you from one person to the next, sit on the phone for hours waiting for help and information. Should never take 3 months to get something fixed. Just an overall unpleasant experience.
Valerie B,
Jeffersonvlle, INKitchen stove
Excellent work repaired right the first time Great communication Showed up on time
David,
Albuquerque, NMGreat Work
Great work and was quick about the repair he completed
Samuel J,
Chicago, ILHelpful, Pleasant and Customer Oriented
Ben was great. He took ownership of the problems we were experiencing, mapped out a plan to solve them and communicated it all clearly and effectively.
Eric P,
North East, PAGreat customer service!
Daniel arrived promptly. He was very personable and customer focused. His attention to detail and problem solving led to the issue being resolved quickly. I highly recommend Daniel for any future repairs.
JG,
Durham, NC