Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
James was awesome
I had two burners on my Kitchen Aid downdraft range that were not functioning properly. James came out and diagnosed the issue, ordered the parts and today he came to fix it. It is working like a charm. James is very professional and a lovely gentleman. Wonderful service.
Margaret A,
Brighton, MIStress Free
I was a bit anxious about having the range and refrigerator serviced the same day, but Gerald handled it so well. He was very knowledgeable, courteous, efficient that it went much more smoothly than I imagined. We were glad to have been his first client of the day. He diagnosed the issue with our stove, advised us about our options, did a maintenance on the refrigerator, and gave us some interesting information on the home warranty that Sears offers. He was very informative, a good communicator, efficient and pleasant. We were very pleased with his work.
Brrenda C,
Amherst, OHB Hall
5 star. Joshua is a great service technician. Everything is fixed now.
Brian H,
Wayne, MIRange center burner
Great service from Matt on our range. Fast and courteous.
Alvino J,
Santa Barbara, CAMark is THE BEST!!
Mark came out and identified the issue with my oven. Of course it was an element out and he had to find the part. I was panicking as Thanksgiving is next week!! He said he would try his best... well I was not expecting him to not only find the part, drive to go get it and be back at my house the next day to install! He really went above and beyond! He is a professional with excellent customer service skills! I was so lucky to have him for my repair! Thank you Mark!!!!
Sherlene S,
Ashville, OHWhat does this mean?
Todd was great. However, trying to get in touch with a human was frustrating and impossible. As a result, I will NEVER order anything from Sears EVER again! It would've been wonderful to be able to speak with someone who spoke better English while making the appointment. She ended up giving me another appointment for the refrigerator which I did not order. The whole phone experience was an absolute nightmare. Again, Todd the technician was wonderful
Martha T,
Buffalo, NYThe best
Our technician was the best. He was so patient with my older dad. He took time to make sure he was comfortable with what he told and showed him. Thank you so very much. What a wonderful experience we had.
Cassie R,
Halifax, VABill's service
Bill arrived on time and quickly installed my heating coil. Very friendly. Bonnie
Bonnie H,
Seneca, SCKenmore Stove Rear-burner Switches Replaced
Patrick arrived at my home right at 8:00am - took the stove-top apart - diagnosed the problem - replaced the defective parts and re-assembled the stove - checked the burners to make sure everything was working as intended. Very professional - seemed very knowledgeable. I am very happy with the service provided!
Wayde C,
San Leandro, CAVery knowledgeable and professional
We had a very positive experience with William. He was so knowledgeable and professional. Not to mention courteous, and polite.
Christine M,
Merry Hill, NC