Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

10.2K


Average Rating

4.7/5

Replaced / Installed Oven door Handle.
November 25, 2024
Overall rating

Mustafa was on time, knowledgeable , and pleasant. He also answered most of my questions.

Ernestina M,

Alexandria, VA
Extremely dissatisfied customer
November 24, 2024
Overall rating

Tech communicated good but didn't have enough parts. Now we hafta cook Thanksgiving dinner without most needed burner. Thank you. After many years of paying for this extended service agreement your service gets worse every year. You folks just don't appear to have any urgency.

David H,

Crane Hill, AL
Oven service
November 23, 2024
Overall rating

He was very fair and professional and did things in a timely manner!

Alexis H,

Los Lunas, NM
Great technician
November 23, 2024
Overall rating

Alireza did a wonderful job! Fixed our range in the same day! Great service!

Nagat A,

Berkeley, CA
Efficient technician commitment to appointment time is poor
November 23, 2024
Overall rating

I am extremely disappointed that you have not honored your commitment to an appointment time. My appointment range was for 7 to 11am. Technician arrived at 2pm. I am disappointed in this part of your service. Shyheim was extremely pleasant and efficient

Robin R,

Wilmington, DE
Sean keeps you well-informed
November 22, 2024
Overall rating

Sean has been to my house several times over the last few months and he keeps me very well informed about my appointments and also any delays if they happen. He is very courteous to me and my family and very conscientious about my home. I'm 70 years old and have used many, many appliance technicians in my life and I won't hesitate to tell you that Sean is one of the best.

Stephen N,

Quincy, IL
Repair done successfully and right on time
November 22, 2024
Overall rating

Positive

Sandra F,

Danville, VA
Prompt, thorough, good commumicator
November 22, 2024
Overall rating

John kept us appraised of the issues with our stove and promptly ordered the part needed. Unfortunately, the stove organizing oard was defective and the repair could not e completed.

Henry K,

Camp Verde, AZ
Building manager
November 22, 2024
Overall rating

Between the two technicians that came out to service the stove for me they both were equally professional and forthcoming with information on the issues with the parts in spite of the time frames from October to now I don't blame Incomplete repairs Of the stove of this on the technicians.

Glynn B,

Franklin, LA
Broken valve
November 22, 2024
Overall rating

Constantine was great. He knows his stuff with over 20 years in the business. After placing the order for a new value, getting it in a day, he installed it in minutes. WOW!

Chris C,

Paramount, CA