Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Excellent service
He did a fabulous job on a difficult oven. He stuck to the job even with a faulty part shipped from headquarters.
Bunnies S,
Lynchburg, VAAll back and Working
Being without an oven to bake in the winter is not fun. But the Cape Crusader Mark flew in, diagnosed the problem, ordered the part, and returned to install and get us baking together. Champion. All joking aside this was a pleasant and great experience.
Cliff C,
East Falmouth, MAOutstanding service
Thomas performed admirably today. He arrived early and was able to diagnose the problem. While he was performing his diagnosis, he took the time to explain what he was doing. I appreciated that a lot. Unfortunately, Thomas determined that the problem could not be fixed because it required an older part that is no longer available. Thomas was even kind enough to show me options for a replacement range. I considered that going above and beyond service, which I also appreciated.
Al B,
Marlton, NJStove circuit board
He was here less than 10minutes. I demand the service call not deducted from the $150 discount coupon! I told three people, on the phone, the issue was the circuit board. I gave the model number, took pictures. The technician should have received this information! Only a call, not service call, to tell me the part is not available! Also, the technician signed for me! I ask that the discount coupon go back to $150!
Martin F,
Northbrook, ILOven repair
Our repairman, Don, was amazing. Please give him our thanks.
Wayde M,
Camano Island, WA5 star
He was friendly and fast he new exactly what he was doing.
Gloria B,
Mariposa, CAExcellent service
Aaron was on time, very courteous and repaired the stove. Thanks for the great service.
Claire B,
Rohnert Park, CAAwesome service.
Mark is a super nice guy & answered all questions. He was absolutely great. We like him.
Elizabeth N,
Pitkin, LAHe is Good on Repairs
He knows his job, and he is very kind and likes to tell jokes while working on your appliances. He does his job and out the door, and that's what I like!
Joann H,
Clinton, MDExcellent
Donnie provide excellent customer service and was knowledgeable
Beverly W,
Baton Rouge, LA