Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Lack of human customer service
Dealing with only AI and no live human customer service is extremely frustrating. My technician had no idea what issues I was having with my gas range because your system only offered check boxes of the problem/s I was having. None of your check box items were appropriate and you offer no freeform text boxes. I will most likely go to a smaller, independent repair service that doesn't feel the need for 'state-of-the-art bells and whistles' when and if needed in the future.
Carol M,
Canal Winchester, OHGE oven issue
Luis is excellent!!! He quickly determined the issue and collaborated with gas line installer to correct issue.
Sandra D,
Heathsville, VASears
Mr.Thomas is a very great at his job explaining every detail to I was glad for his ability to help thank you.
Louella T,
Raceland, LAOven repair
Joseph, arrived as scheduled was polite and provided excellent service.
Bob,
Doylestown, PAGot the range fixed
He arrived within the time window, was courteous, and got the new part installed in a timely manner.
Marcha F,
Naples, NYAlways positive and efficient
Rafi is always positive and willing to explain what repairs he's done and why. Very helpful!
Ja,
Tracy, CAOn time and efficient
Mark was friendly. He knew exactly what needed to be done to fix the oven. Returned for second visit once the part was delivered. Now oven is fixed and all is good. Thank you Mark!
Charles S,
Henniker, NHExcellent service
Perfect job on our repair. Stove works properly. Everything left neat.
Bob A,
Cumberland, RIStove repair
The technician was in and out in a little over 30 minutes. Great job.
David B,
Auburn, INGreat service
George was knowledgeable and professional. He communicated the issue that we were having with the oven clearly and in a way that was easy to understand.
Michael and Jennifer K,
Milford, PA