Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Very helpful!
Brett was very helpful and friendly. The warranty company would not cover the repair, but he did a great job of explaining the buyout situation to us.
Eric W,
Rochester, NYVery helpful and knowledgeable
The technician was great he gave me options and did a great job
Eva L,
Sneads, FLVery efficient professional service person
Got here on the time stated - worked efficiently and fast Very pleased with his professionalism
Mary& N,
Gainesville, FLRange problem diagnosis
On time. Very professional and provided lots of details on the problem
Lydia B,
Sacramento, CARepair guy Patrick
Very good guy
Angel D,
Rochester, NYRange gasket
Range gasket for the door. Peter was acquired with the part. and fixed the problem. It didn't take long. I am very pleased.
Pat G,
Baltimore, MDExcellent service experience
Michael was very professional, explained the repair along with all options and costs, and was very pleasant to deal with.
Lance N,
Johnston, RIJohnny; Sears Protection Agreement
1 of 2) Johnny is one of the best professional individuals ever coming into our home! He was comfortable with knowledge, and certainly made us comfortable with his presence. 2 of 2) Regarding our Sears Protection Agreement, please forward the following information to the proper Sears department: From December 30, 2024 thru February 20, 2025, -multible 800 telephone calls for stove/range issue -talking with outsourcing in Philippines and India -being transferred to multiple "teams" -having multiple home appointments being delayed/changed/no shows which cost us money having to stay home from work each time -three technicians came into our home, giving three differant reports -multiple times parts were ordered and cancelled At this time, 02/21/2025, our stove/range is still not fixed DUE TO PARTS NOT AVAILABLE! We're told the parts needs to be removed from our stove/range to be repaired. A repaired part is not acceptable, not knowing how long it will work and what options will then be available to replace our stove/range.
Loretta S,
Broomfield, COImpeccable performance
Andrew was extremely customer centric and informative. Once he realized he didn't have the part on hand, he went out to purchase one. His goal was to ensure the service was completed today and we are very appreciative for it.
Dekeita L,
Mableton, GARange Fix
Paul was able to complete the repair quickly and left things clean and tidy. Answered questions and made sure repair fixed issue.
John C,
Erie, PA