Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Excellent
He was real professional and very nice. And tell you everything he was doing.
Diana E,
Meridian, MSBest Service!
Robert was very thorough and very knowledgable, and he took the time to explain and help me understand the issue with the product. I highly recommend Robert. You're in good hands, a true professional.
Rose S,
Liberty, NYGreat service.
Cliff was very nice and knowledgeable. Unfortunately our range is so old that parts aren't available. We kind of figured that but had to try.
Leona S,
Modesto, CAHorace Brookins
He the best technician I've experience He's polite, trouble shoot, while appliance is open. He communicates with customer, He gets to work as soon as he gets on the job. He dhow that he really cares.
Horace B,
Milledgeville, GAStove repair
Luis was very thorough and even found a broken lock on the oven.
Richard S,
Yorktown, VARodney
Very responsible person great work neat and clean highly recommend him
Robert M,
New London, NCGood job
Excellent work, very professional and very kind, thank you
Blanca P,
Lilburn, GAExcellent repair man
Jebadiah was a very polite and nice person. He explained everything i needed to know. I would definitely want Jebadiah to any service call I have in the future
Linda G,
York Springs, PARange repair
Tech called to tell me he was on his way. He was punctual, professional and courteous. He seemed to have expertise in handling the repair.
Valerie S,
Cleveland, OHHarold was great. Sears servoce is not.
When i made the appointment, I gave all the information I had about the problem. After the appointment was scheduled, the automated system hounded me for the serial number and again a description of the problem, which i provided. The automated system then asked me to send pictures of the label on the appliance. I did that. Then absolutely none of that information gets sent to the technician. So, instead of having ordered parts from a dewcrupt i on of a problem and the likely cause, with further diagnosis done in person to confirm that is the probkem and be done in a single appointment, instead the technician is not given any information about the problem, making any issue that requires parts automatically cause a second appointment to be necessary. Look, if you don't want to give your technicians information, I'm fine with that. They can come in person, diagnose, etc. Come back to actually fix it. I am totally fine with that. But DON'T KEEP ASKING for information you aren't going to give them anyway. That is a waste of my time and those messages say they are to help the technician come prepared with parts, which is an outright lie.
Scott H,
Yukon, OK