Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Oven issues
Very professional and knowledgeable. Answered all questions and explained everything he did.
Mary F,
Calumet, MIFriendly but knowledgeable
Mark communicated with me during the appointment day to keep me informed of the time he would be arriving. Upon arrival, he was very friendly and made sure that I was totally satisfied with the repair. Range works perfectly! Thanks Mark!
Hattie R,
Houston, TXOven Repair
Robert came out for repair and educated me on the safety mechanisms that are in place on my over so that I can be assured that a malfunction will not cause a fire in my oven. I was grateful for the time he took to make sure we felt reassured.
Joseph R,
Willits, CAGreat work!
Dale was kind and did a great job. Thank you so much!
Desaray P,
The Dalles, ORCourteous, Willingness to listen to customer
The technician was great, however Sears Protect has a lot of work to do when it comes to customer service. 1. Online chat doesn't give the options needed to address customer issues, the word "OTHER" should be implemented as an option. 2. Don't make appointments when there is not enough technicians to service the customer. My appointment was rescheduled 4 times having to wait all day and no one showed up.. 3. Most of all customers have no way to speak with a human without having to be on the phone &/or online pushing buttons for hours getting know where. Sears Protect you need to do better.
Eddie W,
Dover, DEGreat Service
Great communication and timely service. Walter was very professional and quickly fixed the issue.
James H,
Zuni, VAGreat Service
Very knowledgeable and professional. Fixed the problem; so happy to be able to use the burners. Thank you Emilio!!
Leddie S,
Houston, TXGas range repair
Michael did a great job and was very professional. Could not be more pleased with the service.
Ryan L,
Belle Plaine, MNService
Very pleasant and professional fixed the problem,and seems very knowledgeable
Lee M,
Los Angeles, CACorrected issue quickly.
Larry was able to resolve our issue, and also provided us with parts estimate, should we encounter this issue again.
Jeff R,
Saint Charles, IL