Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

10.2K


Average Rating

4.7/5

Cecilia Vincent
May 12, 2025
Overall rating

John was very pleasant and knowledgeable. He answered all my questions and was very competent.

Cecilia V,

Ridge, NY
Installing a new part to stove.
May 12, 2025
Overall rating

She was on time. Knew exactly what to do. Job well done

Sheryl M,

Bellflower, CA
Range Technician
May 12, 2025
Overall rating

Scotty was very friendly and helpful. He knew what he was doing and talked us thru step by step.

Sharon H,

Portsmouth, VA
Great customer service skills
May 12, 2025
Overall rating

Communicated well, took his time to see what was wrong and did not try to rush out. Very knowledgeable!

Marta L,

Wincester, VA
Gas Range
May 10, 2025
Overall rating

Very nice and patient young man he checked out everything

Verniastine white,

Bastrop, LA
My frgidaire oven repair
May 10, 2025
Overall rating

After 3-months of horrific customer service I finally can use my appliance. Unlike searshomeservices, the repair tech was professional and completed the repair quickly. At one point, I was locked out of my account not not being able to follow up on my claim. The designated day of every appointment (8-12), was canceled on the day my appliance was scheduled for repair, waisting my time and money. It's no wonder sears are going out of business, perhaps people at the top do not care how the company is being run, if that is the case stop taking money from seniors like myself who's every penny counts. Everything is a money grab, no one cares how others are affected by their greed and unethical behavior. There is a huge price to pay for actions that adversely affect others. Do the public a favor, either close your doors for good, or treat customers with the respect they earned by supporting your business. Needless to say, I will never suggest anyone buy frigidaire products, or warranties.

Reba D,

Avinger, TX
ron
May 09, 2025
Overall rating

Randy did a great job! I will definitely refer to anyone who needs service

Ronald M,

Soulsbyville, CA
Repair people are knowledgable and do their job well
May 09, 2025
Overall rating

However, the Sears Service phoneline does not do as well, even with an AI Assistant.

Carl K,

Melbourne, FL
Service
May 09, 2025
Overall rating

Very professional service, Brett let me see how the repairs were done so if it breaks down out of warranty I can do the service myself.

Gideon G,

Medford, OR
microwave oven
May 09, 2025
Overall rating

Detective came out. He was very professional. I would like to have him again. He's nobody's doing thanks a lot sear

Gail T,

Waco, TX