Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

10.2K

Average Rating

4.7/5

Jones oven
July 29, 2025
Overall rating

Very good to work with, though the oven is still dead

John J,

Haskell, TX
Thanks for nothing!
July 29, 2025
Overall rating

Your computer boards in your stoves suck. You could make your boards different to not use hertz and maybe the clock would keep time. Sounds like you should recall the boards and replace them. Not happy with your product and I will let people know about my experience with you and your product.

Dawn H,

Merrill, WI
Brad
July 29, 2025
Overall rating

Israel was amazing. One of the best techs that we have ever had. Thank you Israel.

Brad S,

Metairie, LA
Veronica parker
July 29, 2025
Overall rating

I was very much satisfied with the repair man work.

Veronica P,

Hattiesburg, MS
Repairs on GE Profile Oven
July 29, 2025
Overall rating

Carolyn was courteous and explained everything in detail. It's been some time where I have come across such a knowledgeable service person.

Alex A,

Whittier, CA
Techs were great sears schedule dept not so much
July 29, 2025
Overall rating

Took months to complete job after many cancelations on sears side

Jacque R,

Necedah, WI
Fixing my range
July 28, 2025
Overall rating

Dennis had my oven fixed very quickly. He is very good repairman.

Robert L,

Cortland, OH
Peter was great! Professional and knew his stuff.
July 28, 2025
Overall rating

As far as the App and AI is concerned it is a terrible customer experience. Sears should be embarrassed by its customer service. To not be able to talk with a human is unacceptable to resolve issues that arise during the service calls. The all day window is another bad customer experience and the text message that are generated by AI to indicate when a tech is arriving is quite frankly a joke. Not even close to the time indicated tech would arrive. 5 stars for Peter. 0 stars for customer experience. I would never recommend sears home service.

Michael R,

Stevenson, MD
Excellent Service
July 28, 2025
Overall rating

Tadd is did good job got the parts ordered and replaced in short time

Mahir E,

Vestal, NY
Great service
July 28, 2025
Overall rating

Austin was courteous and professional. I appreciated his informed opinions and how he kept me updated on his process. Fantastic technician!

Jeremy J,

Spring Hill, TN