Push Lawn Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

242


Average Rating

4.9/5

Great job
July 11, 2025
Overall rating

Bruce was Very knowledgeable and understood the problem to repair.

Michael P,

Paramus, NJ
Tom
July 10, 2025
Overall rating

Tom is great and very helpful and skilled. Thank you, Brad

Bradford T,

Platte City, MO
Mowe repair
July 10, 2025
Overall rating

Gary was a great technician. However getting the service scheduled was an absolute nightmare. I originally booked the service in late April and had the mower appointment on May 15th. Unfortunately the first technician couldn't complete the service. We rescheduled a second service on or about May 31st. Sears rescheduled this appointment to the second week of June without informing me. I wasn't going to be available at that date so I needed to reschedule and the earliest appointment was July 10th. I went on the site yesterday and the appointment was cancelled without notifying me. I spent 3 hours trying to get ahold of someone but the automated service doesn't give you the option to talk to a live person . Somehow I finally got ahold of a person in India that booked the appointment. Unfortunately when Gary came today he could not reference the notes from the previous technician. This has been one of the worst customer/support experiences of my life. From the time my mower broke down to the time it got repaired was almost 3 months. So not only did I have to pay sears $600 for the repair, I've had to pay a landscaper approximately $700 to cut my grass in the meantime.

Kenneth J,

Cumberland, RI
Tom is the best!
June 27, 2025
Overall rating

Expert mechanic and repair technician. Tom diagnosed the problem and explained what needed to be done to resolve the issue. Got the job done quickly. Absolutely the best of the best. He has repaired my Craftsman lawn tractors for years. Big praise. Big thanks !

Joel F,

Overland Park, KS
Great Job Steve
June 19, 2025
Overall rating

Steve did a great job and is always professional and friendly.

David S,

Edgewood, KY
Robert,
June 07, 2025
Overall rating

Robert did a good job, fixing my garden tractor drive belt, I was pleased with his performance.....

Thomas D,

Corcoran, MN
Great Service
June 02, 2025
Overall rating

Martinez was great. Identified the problem right away, fixed it, explained what he was doing and gave me tips for care of my mower

Janine,

Tacoma, WA
Friendly and excellent service
May 22, 2025
Overall rating

Technician Frank is friendly and his service is excellent. Love working with him.

Reymond B,

Bloomingburg, NY
Customer
April 28, 2025
Overall rating

He was very professional and nice . Mr. Timothy took time answering my questions and made sure my mower worked well before finishing the job. GREAT service!!

Kimberly,

Collierville, TN
Lawn Tractor-LT2000
February 19, 2025
Overall rating

Was very happy with the service by TOM - he went out of his way to correct the problem's and make sure everything worked as it should

Leslie L,

San Antonio, TX