Push Lawn Mower Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
242
Average Rating
4.9/5
Great job
Bruce was Very knowledgeable and understood the problem to repair.
Michael P,
Paramus, NJTom
Tom is great and very helpful and skilled. Thank you, Brad
Bradford T,
Platte City, MOMowe repair
Gary was a great technician. However getting the service scheduled was an absolute nightmare. I originally booked the service in late April and had the mower appointment on May 15th. Unfortunately the first technician couldn't complete the service. We rescheduled a second service on or about May 31st. Sears rescheduled this appointment to the second week of June without informing me. I wasn't going to be available at that date so I needed to reschedule and the earliest appointment was July 10th. I went on the site yesterday and the appointment was cancelled without notifying me. I spent 3 hours trying to get ahold of someone but the automated service doesn't give you the option to talk to a live person . Somehow I finally got ahold of a person in India that booked the appointment. Unfortunately when Gary came today he could not reference the notes from the previous technician. This has been one of the worst customer/support experiences of my life. From the time my mower broke down to the time it got repaired was almost 3 months. So not only did I have to pay sears $600 for the repair, I've had to pay a landscaper approximately $700 to cut my grass in the meantime.
Kenneth J,
Cumberland, RITom is the best!
Expert mechanic and repair technician. Tom diagnosed the problem and explained what needed to be done to resolve the issue. Got the job done quickly. Absolutely the best of the best. He has repaired my Craftsman lawn tractors for years. Big praise. Big thanks !
Joel F,
Overland Park, KSGreat Job Steve
Steve did a great job and is always professional and friendly.
David S,
Edgewood, KYRobert,
Robert did a good job, fixing my garden tractor drive belt, I was pleased with his performance.....
Thomas D,
Corcoran, MNGreat Service
Martinez was great. Identified the problem right away, fixed it, explained what he was doing and gave me tips for care of my mower
Janine,
Tacoma, WAFriendly and excellent service
Technician Frank is friendly and his service is excellent. Love working with him.
Reymond B,
Bloomingburg, NYCustomer
He was very professional and nice . Mr. Timothy took time answering my questions and made sure my mower worked well before finishing the job. GREAT service!!
Kimberly,
Collierville, TNLawn Tractor-LT2000
Was very happy with the service by TOM - he went out of his way to correct the problem's and make sure everything worked as it should
Leslie L,
San Antonio, TX