LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
12.8K
Average Rating
4.7/5
I got robbed
I was over charged for my Service, the tech was there for less then an hour, there were no part's needed, and they charged over $500. I feel like I just got robbed.
Reginald T,
Macon, GACustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1739054174550
LG Dryer
Alexander was very professional and knowledgeable. Good guy to have on your staff.
Stephen M,
Bradenton, FLCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1738976649490
Ice maker repair
I wasn't home to meet Mr. Bowman, because Mr. Bowman failed to call ahead of time and notify me of arrival time. I was forced to give a neighbor access to my home after seeing the text message 30mins late in order to get my fridge fix.
David D,
Ewa Beach, HICustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1738967508937
Dishwasher repair
Rhyen was knowledgeable and friendly. Rhyen was professional and and completed the work in a timely manner.
William P,
Meridian, IDCustomer service response - Dear William, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1738794475671
LG Refrigerator
They canceled my appointment two time. Finally show up late in the afternoon to tell me that can not fixed the problem. At lease they could vacuum the dust on the coil. I still don't had the ice maker. WY I pay for something and don't get services. I'm completely disappointed. No help at all for a 70years old man.
Pedro H,
Orange Grove, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738715776330
Technician broke my refrigerator
Technician cam the first week of January to determine why my refrigerator was not making ice. After 20 minutes he said I need a two new parts and he ran out of here. Couple of hours later I noticed the refrigerator was not producing any freon and was at room temperature tried to contact Sears but could not talk to a human being. Eventually bought a new refrigerator. Very disappointed in your service and the quality of your technical people. will never use this service again.
Charles S,
Stone Mtn, GACustomer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1738708521456
Pressing charges against "technician "
William went so far beyond rude he was actually threatening. When I told him to get his finger out of my face and that I wanted a different technician he eventually started walking backwards down the driveway making a motion towards his penis and then waving his arms around…. I told him my neighbors have cameras that can see everything he's doing so he turned around with more sexually rude gestures as he left. Then he started texting me. As soon as I have the information I need to file charges for him communicating threats at me. I can get the footage from my neighbors and I have witnesses.
Skipper Giardina,
Red Springs, NCCustomer service response - We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on 1738448899887
Fridge is still broken
I'm not sure it's the technicians fault, he just installed the parts, but my fridge is still not fixed!! Not cooling, not making ice!!
Matt Wise,
Blum, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738366632114
Bad bad a very bad experience
Not professiona lack of communication I just had a bad overall experience with sears protect
Maurice B,
Aurora, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738282919255
The technician never repaired my refrigerator
The technician never repaired my refrigerator
Dorethia L,
Washington, DCCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1738190011646