KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.5K


Average Rating

4.7/5

Dishwasher service
September 26, 2023
Overall rating

Very nice personality and talented and knowledgeable about this line of work.

Brent M,

Mountain Top, PA
Excellent service
September 26, 2023
Overall rating

Informative and courteous. Kept me informed on his arrival time. Diagnosed problem quickly. Repair working well. Had part needed with him, no waiting. Easy process.

Cheryl D,

Powder Spgs, GA
Dishwasher repaired
September 26, 2023
Overall rating

Tony was Prepared, knowledgeable and provided information and a quick fix.

Bruce P,

Weston, CT
Great!
September 26, 2023
Overall rating

He did a great job ensuring that it is running properly.

K C,

Deland, FL
Oven touch panel
September 26, 2023
Overall rating

The technicians were very courteous, respectful, and completed the repairs very quickly.

Richard G,

Accokeek, MD
ExXCELLENT TECHNICIAN
September 25, 2023
Overall rating

Very informative with the process in diagnosing my refrig./freezer not putting out cold air. Answered my questions with legit answers. Respectful & calm demeanor.

Raymond E,

Kurtistown, HI
Very knowledgeable
September 25, 2023
Overall rating

Victor was Very knowledgeable and helpful!! I highly recommend him.

Traci D,

San Clemente, CA
Constantine tech excellent - Sears customer srvce terrible!
September 25, 2023
Overall rating

It is so frustrating that I can't communicate with Sears any more. I have long standing warranties with them, and now there is no one to talk to when the technician doesn't show up. I had a maintenance check up, and the technician found a broken part. He made an appointment for it to be fixed the next week. The next week another technician came, but he didn't have the part. He ordered the part and made an appointment for it to be fixed the next week. The part arrived, but on Friday from 8 - 12 there was no technician. And none for the rest of the day either. I couldn't reach anyone to speak to. I made another appointment online for Monday 11-2pm. No technician showed up. At 3 pm Constantine, a lovely repairman, showed up and fixed it easily. But what terrible customer service! Abominable. Frustrating.

William H,

Los Angeles, CA
Professional and Efficient
September 25, 2023
Overall rating

Communicated effectively, showed up at a reasonable time, and completed the task promptly. Thank you for the good work.

John M,

Reno, NV
Extremely helpful and knowledgeable!
September 25, 2023
Overall rating

Very impressed with the fact that he took the time to properly diagnose the problem. Very professional and courteous. Would highly recommend to anyone.

Carlos F,

Wake Forest, NC