Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
41.6K
Average Rating
4.8/5
Wash Machine Drain Hose Replaced
I had trouble confirming the appointment for Wednesday and inadvertently canceled it. I could not tell anyone anywhere I still wanted to confirm Wednesday was alright for the repairman to come. So because I couldn't figure out your system I had to be without my machine for two more days.
Pearly T,
Suttons Bay, MIService
Professional and fast. He did a good job. I was happy with his service.
Caranna H,
Ogden, UTWasher diagnosis dryer service.
The technician was good but I didn't like dealing with offshore people In India have no way of contacting somebody in the US.
Tammy J,
Summerville, SCCustomer service
Benjamin was great but the customer service on the phone was awful.
Joan F,
Raleigh, NCReplace fan in freezing compartment of Refrigerator
Tyler was efficient, well mannered, cleaned up after himself, and was polite. I do have a problem, though...when he pulled out and pushed back my refrigerator, one side made a deep long groove in my linoleum, and he didn't catch it, and I didn't see it until after he was gone. There was damage, and I don't know what to do. There is no way it was there before. I can't pull out refrigerator, with two recent shoulder surgeries. He didn't put a slider under the bottom and now I don't know what to do. Please help me.
Barbara Vaughan,
Lacey, WADryer Repair
Diagnosed and resolved the issue with my dryer in less than 1 hour. Saved me a lot of time and headache.
Metre A,
Corona, CADish washer
The tech was great, but my home warranty has issues. They denied the repair person to fix the dish washer. I called and complained to them about the warranty and threatened to pull out and then and only then that they said that they will call the repair company back to have the parts ordered. I am still waiting for a call or email back from my home warranty company.
Paul R,
San Jose, CAService call!
Very courteous and friendly! Worked diligently to get the part installed! Seems to be working! Thought he was a bit unkept but nothing of significance! He arrived within 25 mins of my notification!
Linda H,
Bullhead City, AZBernardo E. Did A Nice Job.
Phoned upon arrival 8:30am, determined repair and parts needed, left at 9:00am to go get parts and said he'd be back at 11a. While I was waiting, another person showed up to drop off parts. Bernardo finally returned around 1pm and repaired the drier. I suggest in this situation that it would have been a good idea for Bernardo to phone us and let us know he would be returning later than he originally stated..
Brent E.,
Simi Valley, CADo the same noise
He is a good working person but I wash and still do the same a lot of noise
Milagros M,
Scottsburg, IN