Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

41.2K


Average Rating

4.8/5

Kenmore Dryer Repair
May 21, 2025
Overall rating

John Sears was the technician that repaired our dryer. It wasn't heating. He quickly diagnosed the issue but unfortunately did not have a required part on his service van. So he had to order it and then return to install. 'Robert' the AI virtual assistant prior to Johns first visit and inquired as to Make, Model and problem BUT That was a failure as it did NOT provide any assistance to John or me. John Sears was a great help and did a fine job in spite of 'Robert' the AL

Byron P,

Camp Verde, AZ
Diagnostics on kenmore fridge
May 20, 2025
Overall rating

Good tech. Came in did his job got paid and left

Ray Z,

Corpus Christi, TX
Diagnostic
May 19, 2025
Overall rating

Ethan R was very professional except he could not find the leak.

Michael H,

Auburn, IN
Fridge
May 16, 2025
Overall rating

Darryl repaired my fridge with a simple flip of a switch. He didn't hesitate.

Anita C,

Fredericksbrg, VA
Erick Did a Great Job Fixing our Clothes Dryer
May 15, 2025
Overall rating

Erick Did a Great Job Fixing our Clothes Dryer. Everything now working well.

Peter H,

Englewood, CO
Service provided by Raymond
May 15, 2025
Overall rating

Raymond was very professional and cleaned up after completing the job which many don't. He was timely and also worked without complaining. I liked his demeanor and professionalism. There are a few questions about the coolness of my refrigerator which I don't understand but I didn't want to delay Raymond. Today there is a minor leak coming from beneath the refrigerator but I will see if it will stop. It seems the ice which the freezer had made yesterday is now melting this morning. I don't know why. I'll wait and see if it stops. That seems to be the problem I'm now having with the refrigerator.

Dorothy G,

Houston, TX
Freezer repair
May 14, 2025
Overall rating

Service tech very knowlegeable and helpful made sure it was running before leaving

Julie C,

Shelby, OH
Refrigerator
May 13, 2025
Overall rating

Orett provided exceptional service. He came early completed installation in a timely manner.

Andrea M,

Miami Gardens, FL
ok
May 13, 2025
Overall rating

Came by two times for repair. once for the parts ordering, and second to repair. called ahead which was nice. repair completed quickly.

USA First,

Sebastian, FL
4
May 12, 2025
Overall rating

I was happy 😊 with Allan but it took 6 months to get this job done and that I am not happy with.

Deborah R,

Cincinnati, OH