Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
41.2K
Average Rating
4.8/5
Awesome person
Wonderful service. Lot of heads-up and follow up. On time service. Well planned and good process. Only thing I would point is the service person not removed shoes inside home. Nobody likes to wear work shoes inside home. Apart from this he is an expert and professional and friendly.
Sunilkumar R,
Princeton, NJAppliance maintence
Abdul was very efficient and worked in a timely manner.
Lina A,
Roseville, CAParts took too long
Technician was excellent and very knowledgeable. I am rating the service a 4star because I waited so long for the parts.
Margaret W,
Memphis, TNRefrig
Good except had to order part and they sent wrong one but Tim had what was needed in truck this time
Margaret L,
Indian Land, SCGreat Repair.
Byron was terrific. I was Frustrated with the estimated time of arrival that rolled from 10:30 am to final arrival at 3:00 pm.
Richard M,
Plano, TXMathew and Morgan
Mathew and Morgan were very polite and courteous and explained the repairs to me.
Gladys M,
Binger, OKService provide.
James was prompt, cordial, and professional. Much, much more different than the first person who showed up at my home from A&E.
Pamela J,
Newark, DEI was very happy with Jeff's work.
Jeff didn't waste any time in the house. He always posted in the early morning when he would arrive and updated as necessary. He correctly estimated when the parts would arrive and when he would be back.
Eva P,
Westford, VTService with Adam
Adam was very informative in sharing some tech info and suggested maintenance tips to increase temperature and possible prolong the unit's life, there was no evidentiary malfunction that was immediately repairable on this 20 yr old unit. Potential replacement with new appliance is more likely.
Kevin B,
Hadley, MAA/C repair
Very good service from the technician. Got out unit up and running.
Joseph C,
Babylon, NY