Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

41.2K


Average Rating

4.8/5

Awesome person
August 01, 2023
Overall rating

Wonderful service. Lot of heads-up and follow up. On time service. Well planned and good process. Only thing I would point is the service person not removed shoes inside home. Nobody likes to wear work shoes inside home. Apart from this he is an expert and professional and friendly.

Sunilkumar R,

Princeton, NJ
Appliance maintence
July 31, 2023
Overall rating

Abdul was very efficient and worked in a timely manner.

Lina A,

Roseville, CA
Parts took too long
July 31, 2023
Overall rating

Technician was excellent and very knowledgeable. I am rating the service a 4star because I waited so long for the parts.

Margaret W,

Memphis, TN
Refrig
July 31, 2023
Overall rating

Good except had to order part and they sent wrong one but Tim had what was needed in truck this time

Margaret L,

Indian Land, SC
Great Repair.
July 31, 2023
Overall rating

Byron was terrific. I was Frustrated with the estimated time of arrival that rolled from 10:30 am to final arrival at 3:00 pm.

Richard M,

Plano, TX
Mathew and Morgan
July 31, 2023
Overall rating

Mathew and Morgan were very polite and courteous and explained the repairs to me.

Gladys M,

Binger, OK
Service provide.
July 31, 2023
Overall rating

James was prompt, cordial, and professional. Much, much more different than the first person who showed up at my home from A&E.

Pamela J,

Newark, DE
I was very happy with Jeff's work.
July 30, 2023
Overall rating

Jeff didn't waste any time in the house. He always posted in the early morning when he would arrive and updated as necessary. He correctly estimated when the parts would arrive and when he would be back.

Eva P,

Westford, VT
Service with Adam
July 29, 2023
Overall rating

Adam was very informative in sharing some tech info and suggested maintenance tips to increase temperature and possible prolong the unit's life, there was no evidentiary malfunction that was immediately repairable on this 20 yr old unit. Potential replacement with new appliance is more likely.

Kevin B,

Hadley, MA
A/C repair
July 29, 2023
Overall rating

Very good service from the technician. Got out unit up and running.

Joseph C,

Babylon, NY