Kenmore Pro Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

328


Average Rating

4.8/5

Dmitri was great!
August 19, 2023
Overall rating

Dmitri was professional, very knowledgeable, respectful of our home and personable. He repaired the refrigerator in less time than expected and answered all our questions. Should we ever need a tech again, I hope Dmitri is assigned to do the work. Thanks Sears for hiring and retaining such an experienced tech.

Anderson,

Wake Forest, NC
Very good service!
August 18, 2023
Overall rating

Arturo is wonderful, very knowledgeable and explains everything. He is very patient with all of my questions. Great job!

Gina H,

Valley Center, CA
Gabriel was here te service my appliance
August 18, 2023
Overall rating

He was very knowledgeable and helpful and got here on time

Mark Y,

Oakhurst, CA
Robert
August 18, 2023
Overall rating

He was excellent!! Extremely knowledgeable and a very nice person

Susan B,

Hopewell Jct, NY
Great Job
August 18, 2023
Overall rating

Great service!! Exceptional and very helpful. Zakibwas very knowledgeable about all of our appliances.

Alex W,

Potomac, MD
Great Service!
August 17, 2023
Overall rating

Great service by Ritesh in fixing my dryer problem --timely, quick, parts available, knowledgable, -- actually can't think of any ways that the servoce could have been better! Kudos to Ritesh!

Robert C,

Normandy Park, WA
Washing Machine work
August 17, 2023
Overall rating

Allan was Outstanding!!! He really helped us and fixed our washer!!!

David J,

Fairfield, OH
Bob
August 17, 2023
Overall rating

He was excellent!! Very knowledgeable and pleasant! He is an asset to Sears!

Candida B,

Peru, VT
diagnose poor performance of refrig section of 3-door Dawoo
August 16, 2023
Overall rating

Dale diagnosed the fail(ing) fan, heater and electronic controls of unit. The price of repair is too much for a 5-year old unit that could repeat same failure modes again. He gave maintenace and service advice for our other (mostly) Kenmore products. Dale is a very experienced service professional and he is trustworthy. I will still depend on Kenmore to provide parts for other products. craig providing parts that are available.

Craig B,

Chillicothe, IL
Washer fixed
August 15, 2023
Overall rating

Daniel diagnosed and fixed the problem quickly. He was friendly and conversational and suggested some maintenance situations that should be addressed, which was appreciated.

Kelly H,

Raleigh, NC