Kenmore Pro Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (294 reviews)
Excellent service
May 27, 2025
Overall rating

Conrad was extremely knowledgeable and very honest about my refrigerator repair. He had the history of prior repairs and was able to see that some parts were still under warranty. Excellent service!

Jay B, Boston, NY

Grill Gas Repair
May 27, 2025
Overall rating

Got me going and identified issue with gas line. David was great.

Brian S, Hillsbourgh, NJ

Ice maker motor broken on Kenmore Refrigerator
May 07, 2025
Overall rating

Renee was very knowledgeable about the refrigerator And he was very courteous—it was a pleasure working with him. If there are any other problems with this refrigerator, I would like him to evaluate the problem. I would highly recommend him.

Rosemary A, San Bernardino, CA

Great service!
April 29, 2025
Overall rating

Scott was knowledgeable, courteous, and professional. He resolved my issue and charged a very fair fee.

Kathleen M, Waterbury, VT

NoOvenLu
April 22, 2025
Overall rating

Alex did the impossible! And just in time for my Easter dinner. I had 20 guests coming and the oven would not heat properly. Thank you Alex!!!!

Lu S, Richmond, TX

Repair
April 19, 2025
Overall rating

Very nice and informative

Sandy L, Clinton Township, MI

Technician Ronald
March 10, 2025
Overall rating

It was very apparent that Ronald is very technically knowledgeable; and had Good Work Ethics. He utilized efficient techniques to get job done. He asked if I was able to get the part repaired that I was responsible for. He even advised me how to better stabilize the valves for washing machine. He arrived early but still gave me a moment to get ready.

Brian M, Granada Hills, CA

Fridge service
March 09, 2025
Overall rating

Very good service, very friendly and informative, He was able to tell us what our problem was.

Kenneth R, Pontotoc, MS

Ed
March 07, 2025
Overall rating

Ed, was a professional! If I ever need Sears to repair anything, I will ask him.

Yahaira R, Milford, CT

Awesome
March 06, 2025
Overall rating

Very respectful and did exactly what he needed to fix the job. Thank you for doing such a great job and keeping Sears in business through your professionalism.

Scott V, Raleigh, NC

Average Rating: 4.8/5 (294 reviews)