Kenmore Pro Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

328


Average Rating

4.8/5

Quick response
August 28, 2023
Overall rating

Robert was friendly and informative. My refrigerator died and he arrived within hours of my appointment request.

Elizabeth A,

Stuart, FL
Refrigerator Repair
August 28, 2023
Overall rating

George was great. However our refrigerator broke in July and it took 7 weeks to get it working again. Unacceptable! One appointment the repair tech never arrived after we waited all day. Unbelievable! 2nd compressor repair in 7 years. Poor equipment and service scheduling for Kenmore Pro product. Expensive repairs. Can anything be done to reduce the financial charges?

Rice E,

West Chester, PA
Repair of refrigerator
August 26, 2023
Overall rating

Seemed to be knowledgeable of the required. And assigned job

Resteyne W,

Durham, NC
Refrigerator Repair
August 26, 2023
Overall rating

Charles was professional! He was an expert on our refrigerator! He repaired both doors on our refrigerator in less than 30 minutes. He was clean, neat and took special precautions from damaging our wood floors

Gina W,

Colorado Spgs, CO
Awesome
August 25, 2023
Overall rating

Did not take long , very efficient and reliable and alot of experience.

Maryann S,

Dixon, CA
OUTSTANDING AGENT!!
August 24, 2023
Overall rating

Professional, punctual, knowledgeable, courteous. Thabk you for all of your help!!

J,

MA
Washer service
August 22, 2023
Overall rating

Hunter made contact to be sure he knew what the problem was and that we would be available since he was arriving past the original given time frame. He was clear on the options available and had problem fixed in short order. Hunter was the kind of service person you always want to have helping you.

David H,

Puyallup, WA
Great service
August 22, 2023
Overall rating

Technician's expertise and knowledge are excellent. He was able to call before he arrived to be sure that we were available.

Charles W,

Houston, TX
Excellent
August 22, 2023
Overall rating

Mike is awesome!! He did a Fantastic Job! I have to say he is probably the best repairman I have ever used. Keep up the great work!

Scott I,

Phoenix, MD
Washer Tech
August 21, 2023
Overall rating

Kenneth knew his washers. Big help. Thanks for your input.

Michael L,

Houston, TX