Kenmore Pro Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
329
Average Rating
4.8/5
Washing Machine Repair
The company provided quick service and the technician was friendly and knowledgeable.
Patricia B,
Richland, WADaniel was great
Got the part ordered. The problem was getting Sears to actually send someone out to install it. That took 2 weeks because the computer showed the part was not delivered when it was delivered to my home. Once we got someone on the phone and don't get me started on how hard that was, we finally got a time set up. Daniel probably sensed our frustration. He was fantastic and had the part installed in no time.
Marie M,
Franklin, WIKenmore oven
James was quick & thorough on explaining what was wrong with the oven along with suggestion how best to avoid potential future problems.
Scott K,
Houston, TXFriendly and efficient
Did a good job in a short time. Very friendly and knowledgeable.
Jimmie B,
Gadsden, ALAppliance Repaif
10+ Stars- Tom was fantastic - diagnosed the issue quickly - showed us the issue - communicated the fix & cost - wonderful customer service & Technical skills - highly highly highly recommended to anyone needing a repair
Robert H,
New Braunfels, TXDwight was great but I'll never use Sears again
Dwight was excellent and really worked hard to fix the fridge. HOWEVER, I WILL NEVER USE SEARS AGAIN! It took over a month to get the fridge fixed after they came to access it when it broke. It was escalated three times during that month and although I was told that I would get a call back each time I NEVER received a single call. The last time I called they had told me that the work order had been completed and was closed when no one had been back to fix it. It was a nightmare. I have nothing but positive things to say about Dwight. He went above and beyond.
Lisa D,
West Palm Bch, FLVery Knowledgeable
The Technician was very knowledgeable and easy to talk to. The service was great.
Martha L,
Blythe, CAExcellent & fast service!
On time with excellent, efficient and fast service! Thank you!
KB,
Rancho, CAService Review
John identified the leak problem quickly and was able to find the replacement part which he had on his truck.
Marc E,
Lincroft, NJDouble Oven repair
He was very kind. Knew what he was doing. Was quick to repair my double oven. Thank you!!
Clare C,
Kennesaw, GA